Score Promotions is a leading North American promotional products distributor helping brands stand out through creative merchandise, strategic thinking and exceptional service. As a Client Experience Specialist, you’ll take ownership of client relationships, uncover new sales opportunities and turn ideas into creative promotional solutions. You’ll be responsible for growing accounts, building trust and delivering the kind of service that keeps clients coming back.

Promotional Products

Industry knowledge is a definite asset for a successful candidate in this role. Sales & Client Support Support the development and growth of client accounts by promoting products and services to corporate clients of varying sizes. Assist in generating leads, prospecting new clients, and supporting sales activities to help achieve business growth targets.

Build and maintain positive client relationships through responsive communication and ongoing support via in-person, voice, or virtual interactions. Support upselling and cross-selling opportunities within existing client accounts.

Client

Management & Relationship Building Maintain accurate client records, communications, and order details within CRM systems and internal databases. Coordinate with internal departments to support client requests, project timelines, and order fulfillment.



Follow up with clients regarding orders, service updates, and outstanding items as required using in-person, verbal and online methods.

Work collaboratively with Client Experience Executives and internal teams to support account management and project execution. Participate in training and professional development opportunities to strengthen sales, product, and client service skills.

Product

Knowledge & Market Awareness Stay informed on industry trends, competitor activity, and market developments relevant to client needs. Share client feedback and market insights with leadership to support continuous improvement initiatives.

Experience in the Promotional Products Industry is an asset. Proven experience in a sales role. Robust communication skills in English Excellent phone etiquette and interpersonal skills for effective client engagement. Ability to perform data entry tasks accurately and efficiently. Familiarity with sales processes.

At Score

Promotions, we value diversity and are committed to creating an inclusive workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #

📌 Vendeur Short Term Markets (H/F) (Toronto)
🏢 Score Promotions
📍 Toronto