Veterinary Reception, Client Care Locations: Calgary, AB Employment Type: Full-time Job Responsibilities clients, referring veterinarians & internal office messages Proactively booking visits, scheduling follow-ups, and making outbound calls to keep our patient care on track Guiding pet owners through the invoicing and billing process with clarity and compassion, confirming estimates, and processing payments General housekeeping duties; cleanliness of reception area, pet holding areas and common areas Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments Previous customer service or front desk experience in hospitality is an asset RRSP Employer Group Match Program (5%) to help you save for the future Paid time off for continuing education, vacation, sick days, and personal wellness days Minimum 24 hours per week for eligibility, with versatile options Mental health support tools and resources: Virtual health care (telemedicine), Employee Assistance Program (EAP), and digital wellness tools supporting mindfulness, sleep,



and physical fitness Generous personal pet care discounts and lifestyle perks, including exclusive shopping discounts and access to a wellness app VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy. In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide.

Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.

📌 Veterinary Reception, Client Care, Western Veterinary Specialist & Emergency Centre (Calgary)
🏢 Mars Veterinary
📍 Calgary