Order Management Representative Oakville $60k-$68k Hybrid role Duties: -Responsible for managing customer orders from purchase order receipt through delivery. -Process customer orders received through Electronic Data Interchange(EDI), customer portals, email and phone. -Manage orders from entry through shipment and delivery, including order confirmations and advance Shipping Notices —Invoicing and other required documentation. -Coordinate with customers, sales, inventory planning, supply chain, warehouse and finance to resolve issues and ensure on-time delivery. -Maintain accurate customer account information, product pricing and part-number data. -Respond to customer inquiries regarding orders, pricing, product availability and delivery status.
Requirements -High school diploma required; post-secondary education preferred. -2–5 years of customer service experience. -Experience with ERP systems; JDE or Oracle is an asset. -Robust Microsoft Office skills, including Outlook and Excel. -Experience working with warehouse, logistics or supply chain teams is an asset.
Disclaimer: AI technology is not used in the recruitment and selection process.
This posting is for an active employment opportunity.
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