Assistant Store Manager | G2MUJI CANADA LIMITED is actively seeking an Assistant Store Manager to join our upcoming Victoria, BC location. This is a multi-faceted role where you will have the opportunity to be involved in a variety of functions. If your experience/education and/or skill set match our needs, we want to hear from you!PurposeReporting to the Store Manager, the Assistant Store Manager's main goal is to achieve sales and profit increase as well as ensure customer satisfaction by using their skills and experience, in accordance with company guidelines and substitute for the Store Manager in their absence.Role and ResponsibilitiesSalesIntroduce and promote all categories of merchandise demonstrating consistently high standards in all areas of operations.Drive KPIs through business analysis.Develops team members by working shoulder-to-shoulder to build capability, ensuring operational standards and the best customer experience is delivered in the store.Understands store specific barriers to growth and ensure associates are focused on top priorities to deliver the best customer experience.Deal promptly and efficiently with customer complaints and in accordance with company policyCommunicate customer views and reactions to Store Manager and Support Office, when applicableEnsure all areas are appropriately staffed at all times of the day and all customers' needs are metBe fully aware of Company's Key Performance Indicators (KPI's)



and key calendar datesManage inventory by determining appropriate inventory levels; anticipating customer demandPrepares requested reportsHelps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for deliveryMaintain superior knowledge of point of sale systemVisual MerchandisingAssist in the layout and display of merchandise in line with the company visual standardsMaintain a high level of cleanliness throughout the store at all timesUse weekly reports to maintain detailed stock information for practical display useBe conversant in all product knowledge and communicate information to staffBe aware of all advertising to appropriately inform staff and promote productsEnsure customer satisfaction by seasonal merchandising presentationTeam ManagementLeading through our values while effectively collaborating and communicating information to deliver the right experience.Trains store staff by reviewing and revising orientation to products and sales training materials, delivering training sessions, reviewing staff job results and learning needs with store managerWork with the manager to perfect the customers journey with focused customer service training and best seller information.Has a plan in place to prioritize the right work and achieve established goals.Oversee stock supervisor in the maintenance and replenishment of stock,



transferring and receiving stock and stockroom organizationEnsure staff breaks are rotated daily and adhered toHuman ResourcesProvide support to the store manager in recruiting current staff in accordance with company procedures.Work with the store manager to ensure all staff receives appropriate and necessary training to perform their duties at a high standard.Ensure that schedule is created to have the right people, at the right time, doing the right work to maximize on driving sales and customer experience.Health, Safety & SecurityEnsure company policy on Health and Safety is adhered toMaintain profits by ensuring a clean sales floor and store environmentTakes responsibility for security of the store as well as stock and cash and escape any issues.Limit stock losses to the minimum working with commercial averages (maximum of 2% of sales)Maintain awareness of security with all staff members. Seek to heighten awareness on shop floorResponsible for exercising control over all company assets and assisting in the inventory processEnsure incident reports are filled to record any unusual occurrenceQualificationsA brand ambassador with passion for our products and philosophyAbility to multi-task and have attention to detailPrioritize and understand the importance of time managementFlexible availability - mornings, evenings and weekendsA passion for details and seeing things others don'tLove working in the stores. Love working with people. Love your customersAbility to deliver the 4 MUJI values of Happiness, Work, Culture and GoalsAdditional InformationThis job description is designed to help you understand your role better. It is not an exhaustive list, and you may be required to take on additional tasks as requested by your line manager.Work Schedule: Full time associates are expected to have a 5-day availability per week, including at least one weekend day.

📌 Victoria, Bc Assistant Store Manager
🏢 MUJI
📍 Victoria