A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.LET'S START WITH OUR VALUESMeaningful connections start with AUTHENTICITYWe do our best work by being CURIOUSWe grow by remaining DYNAMICOur success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCEAt the heart of great partnerships we'll always find EMPATHYWHAT IS YOUR ROLEAs an Accounts Receivable Specialist your responsibilities and duties include managing the accounts receivable function by executing collections activities, processing payments, resolving customer billing inquiries, and supporting cash forecasting. You will work in a quick-paced, hypergrowth environment with opportunities to drive process improvements and automation initiatives. This position plays a critical role in supporting our company's financial health and cash flow optimization.WHY DO WE WANT YOUWe are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.WHAT WILL YOU DOCollections & DunningExecute end-to-end collection activities for assigned customer portfolio, following established dunning schedules and escalation proceduresProactively contact customers via phone, email, video conferencing, and SMS to secure timely payment of outstanding invoicesMonitor aging reports and prioritize collection efforts based on balance, risk, and strategic importanceDocument all customer interactions and maintain accurate notes in the ERP/collection systemIdentify at-risk accounts and escape to management with recommended action plansCustomer Communication & Inquiry ManagementServe as the primary point of contact for customer billing and payment inquiriesRespond to customer questions regarding invoices, account balances,



payment terms, and payment methodsCollaborate with Sales and Customer Success teams to resolve complex customer issuesMaintain professional and positive relationships with customers while achieving collection goalsConduct customer calls and video meetings to discuss account status and negotiate payment arrangementsCash ApplicationProcess and apply customer payments accurately and timely across multiple payment channelsResearch and resolve payment discrepancies, short payments, and unapplied cashReconcile customer accounts and investigate variancesWork with banking partners to resolve payment processing issuesDispute ResolutionInvestigate and resolve billing disputes by coordinating with internal stakeholdersProcess credit memos, adjustments, and refunds in accordance with company policyTrack dispute trends and provide insights to improve billing accuracyMaintain detailed documentation of dispute resolution activitiesReporting & Cash ForecastingPrepare weekly and monthly AR aging reports and collection metricsContribute to cash flow forecasting by providing collection projectionsAnalyze AR trends and provide insights on customer payment behaviorSupport month-end close activities including account reconciliationsGenerate ad-hoc reports and analysis as requested by managementWHAT WE'LL LIKE ABOUT YOUYOU ARE...Curious and authentic, just like us! #beboldrAn analytical and critical thinker, with an eye for even the most minute of detailsPassionate about client satisfaction.Proactive and self-motivatedStrongly interested in learning new ideas, processes, and unique requirements. On top of that,



you're willing to share your skills and talents with the team.Able to handle and prioritize multiple tasks and meet deadlines.Highly self-motivated and can work with minimal supervision.Able to maintain confidentiality and exercise extreme discretion.Honest and Trustworthy.Able to adapt to change and learn quickly.You are able to work onsite full timeYou are able to adapt to schedule changes (Primary schedule follows US business hour, but schedule may change depending on operational needs)YOU HAVE...Bachelor's degree in Accounting, Finance, or related field4+ years of experience in cash application, payment processing, or accounts receivable, preferably within a fast-growth SaaS company1+ years of professional accounting experience, with foundational knowledge of accounting principlesMust have hands‐on experience preparing or reviewing journal entries and a clear, working understanding of basic accounting principlesComfortable managing high transaction volumes, processing 200+ transactions per day, without sacrificing accuracyAdvanced proficiency in Microsoft Excel, including VLOOKUP, INDEX/MATCH, pivot tables, and data analysisDemonstrated expertise in payment matching and cash application processesStrong experience with ERP systems (Workday, NetSuite, SAP, or similar), particularly the cash application moduleExceptional attention to detail with demonstrated ability to maintain accuracy while processing high transaction volumesStrong analytical and problem-solving skills with ability to investigate discrepancies and identify root causesExperience with multiple payment channels and payment processing platformsAbility to work independently, prioritize effectively, and manage multiple deadlines in a fast-paced environmentPREFERRED...Accounting certification (CPA, CMA) or pursuit of certificationExperience in B2B SaaS or technology companiesExperience with Stripe or similar payment processing platformsExperience with cash application automation platforms (Tesorio, HighRadius, Stuut, or similar)Experience with banking systems and payment API integrationsExperience working in a high-growth or hypergrowth environmentKnowledge of SOX compliance and internal control requirements

📌 Senior Accounts Receivable Specialist (Toronto)
🏢 Boldr
📍 Toronto