EQ Bank, Canada's Challenger Bank, is seeking an experienced lead for Chatbot, IVR, and AI initiatives. You will drive strategy, manage cross-functional projects, and collaborate with IT, Operations, Customer Service, and Product teams to enhance self-service and customer interactions.
You will oversee vendor relationships, ensure quality testing, and maintain regulatory compliance while developing a high-performing team in a hybrid work setting at EQ Bank’s Toronto offices.
#J-18808-Ljbffr
📌 Chatbot & IVR Strategy Lead (Ontario)
🏢 EQ Bank | Canada's Challenger Bank
📍 Ontario
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.