Lead dealer engagement at PBS Systems in Calgary, coordinating customer sessions, product communication, and team priorities from the company headquarters. Occasional travel across Canada and the United States is required.
As Dealer Engagement Team Lead, you will support the Manager of Product Marketing by helping direct current priorities and advance team goals. You will coordinate people and projects while connecting development, marketing, sales, implementation, and deployments. The position also involves customer engagement, product expertise, presentations, training support, and staffing coordination.
Key Responsibilities: Foster a collaborative and supportive team setting
Develop project guidelines and development plans
Coordinate project goals across PBS departments
Host customer engagement sessions and create presentations
Manage attendance, staffing ratios, and new-hire training
Requirements: High school diploma or equivalency required
Excellent customer service skills
Good verbal and written communication skills
Previous management experience preferred
Ability to mentor and exchange constructive feedback
Bring team leadership, project coordination, customer service, and PBS product knowledge to dealer engagement in Calgary.
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📌 Dealer Engagement Team Lead (Alberta)
🏢 PBS Systems
📍 Alberta
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