Sandvik Mining is seeking a Bilingual Credit & Collections Specialist Location Mississauga, ON & Sudbury, ON At Sandvik, we offer you a world of opportunities.

Our diverse businesses and global network enable you to explore your potential and thrive.

We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.

Currently, we have an opening for a Bilingual Credit & Collections Specialist .

The Bilingual Credit & Collections Specialist will support our Credit and Accounts Receivable function by managing a portfolio of customer accounts, monitoring credit exposure, driving collection activities, resolving account discrepancies, and maintaining strong customer relationships.

Do you excel at balancing customer service, credit risk management, and collections while communicating confidently in both English and French? We want to hear from you! While searching for the best opportunity for yourself today, we are already thinking ahead of your future tomorrow.

So now we challenge you to take it one step further and apply! What you will be doing Manage a portfolio of customer accounts from a credit and collections perspective.

Proactively monitor accounts receivable aging and follow up on past-due and delinquent balances.

Communicate with customers in both English and French via phone and email regarding outstanding invoices and payment commitments.

Establish regular collection follow-up schedules and document customer commitments and collection activity.

Investigate and resolve payment discrepancies, short payments, deductions, disputed invoices, and other issues delaying payment.

Partner with Sales, Customer Service, Finance,



and other internal teams to resolve customer account issues.

Review customer credit exposure and identify accounts presenting potential credit or collection risks.

Assist with new customer credit reviews and ongoing assessment of existing customer accounts.

Support the establishment and maintenance of customer credit limits and payment terms.

Escalate significant overdue balances, broken payment commitments, or increasing credit exposure as appropriate.

Reconcile customer accounts and assist with identifying unapplied or incorrectly applied payments.

Maintain accurate customer master data, collection notes, credit documentation, and account records.

Provide regular reporting on overdue receivables, collection status, disputes, and higher-risk accounts.

Assist with month-end Accounts Receivable and collection activities.

Perform general administrative and data maintenance responsibilities related to Credit and Accounts Receivable.

Environmental Health and Safety We are ethical and compliant, dedicated to health, safety, and sustainability.

We put health and safety first! · Adherence to the Sandvik Environmental, Health & Safety Policy. · Attending health and safety related trainings. · Performing Risk Assessments (“Take Five”) prior to each task. · Identification and reporting of hazards.



· Working in a safe manner as reasonably practicable. · Wearing the required PPE assigned for each location.

What you will bring along Fluent bilingual communication skills in English and French, both written and verbal, are required.

Minimum five (5) years of experience in Credit, Collections, Accounts Receivable, or a related finance role preferred.

Experience managing a portfolio of commercial or business-to-business customer accounts.

Strong collection, negotiation, and problem-solving skills.

Ability to confidently discuss overdue balances and payment expectations while maintaining positive customer relationships.

Strong attention to detail and ability to manage multiple accounts and competing priorities.

Experience investigating account discrepancies and collaborating across departments to resolve issues.

Strong Microsoft Excel skills and experience working with ERP and accounting systems.

Ability to work independently, take ownership of assigned accounts, and follow issues through to resolution.

Post-secondary education in Accounting, Finance, Business Administration, or a related field is considered an asset.

In return for your passion and drive we will offer you… The opportunity to make an impact on our Divisions’ performance.

The chance to be part of an ambitious team, in an industry leading business.

The opportunity to reach your full potential.

An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits as well as ongoing development and training.

📌 Bilingual Credit and Collections (Greater Sudbury)
🏢 4782 Sandvik MIN, CNS - Canada
📍 Greater Sudbury