23 Oct
|
Pagefreezer Software
|
Vancouver
23 Oct
Pagefreezer Software
Vancouver
No one can ignore the internet these days—and a lot of excellent things are happening online—but we also know that online harms are damaging many individuals, communities, and organizations. It’s Pagefreezer's vision to make the Internet a safer place by delivering solutions that transform how people protect integrity online, ensuring accountability, and enabling the pursuit of justice. Pagefreezer simplifies compliance and litigation by automatically archiving websites, social media, mobile text messages, and enterprise collaboration platforms (Microsoft Teams) for every stage of the information governance lifecycle.
We enable organizations to create and share defensible records of their data, quickly and easily in our dashboard, in real-time—every like, share, edit, and deletion. What You’ll Do as the Revenue Operations Manager: Develop and implement strategies, tools, and projects that align with organizational objectives, driving operational excellence and efficiency to enable sales and revenue growth. Create and deliver onboarding and training programs to ensure proficiency with tools, workflows, and best practices for the required team members.
Manage the tech stack, including vendor selection and management, setup, user access, and data integrity, to support accurate reporting and insights. Create and maintain a comprehensive view of customer data to enhance operational alignment and inform strategic decision-making. Gather and analyze market intelligence on deal wins and losses to refine sales strategies and maintain a competitive edge.
Design and execute strategies that address customer challenges and drive revenue growth, leveraging insights from market trends, product updates, and customer feedback. Collaborate across departments to align go‑to‑market strategies, optimize processes, and ensure tools and resources effectively support customer acquisition and retention.
Revenue
Growth & Pipeline Development Support revenue growth by coordinating event logistics, operational workflows,
and annual customer renewal processes, ensuring alignment with organizational priorities. Prepare, analyze, and share comprehensive reports on key metrics such as quotas, pipelines, churn, retention, and performance to inform strategy, decision‑making, and accountability. Own your team’s success throughout the employment lifecycle, accountable for performance, growth, and retention, collaborating with HR and leveraging coaching and analytics to drive performance to drive continuous improvement.
Partner with Finance to create and manage budgets, ensuring efficient allocation of resources and alignment with organizational priorities, and to select and process vendors as needed. Ensure awareness of and compliance with organizational policies, legal requirements, and information security standards by working closely with Finance, Information Security, Legal, and HR to align team practices with company frameworks. Collaborate with other leaders and external parties as needed to define and achieve organizational goals, share documentation and knowledge, negotiate resources, advocate for your team or department, drive key projects, and provide regular updates on progress and outcomes.
Identify, evaluate, and continuously improve workflows, tools, policies, and processes to enhance operational efficiency, scalability, and team effectiveness, leveraging AI and automation to reduce manual effort and support organizational alignment and sustainable growth. Stay informed on industry trends, market conditions, regulatory changes, and best practices, adapting strategies to ensure compliance, organizational stability,
and a competitive edge. Travel as needed to represent the organization, support team initiatives, and maintain alignment across departments.
Commitment to fostering a values‑driven workplace that is safe, respectful, diverse, equitable, and inclusive, while serving as a role model for your team.
Technical Proficiency: Super‑user capabilities with tools like HubSpot CRM, Pandadoc, Slack, Google Suite, Microsoft Excel, and other key platforms, with experience managing vendor relationships, troubleshooting, and ensuring data integrity.
Data Analysis Expertise: Obsessed with details and data collection, you have a proven track record of creating reports or dashboards to generate actionable insights for SaaS businesses, with experience using BI tools such as Tableau, Power BI, or similar platforms. Data‑Driven Decision Making: Demonstrated ability to collect, analyze, and report on performance metrics, creating actionable insights to drive transparency, accountability, and strategic decision making.
Process Improvement: Training and Development: Strong ability to create and deliver onboarding and ongoing training sessions, ensuring team proficiency with tools and workflows. Excellent interpersonal and communication skills, with the ability to partner effectively across Sales, Marketing, Finance, and Customer Success teams to align goals and priorities. Comfortable navigating complex environments, adapting to shifting priorities, and driving continuous improvement.
A degree in business, operations, or a related field is welcome but not required. 100,000–$115,000 CAD. 600 Annual Lifestyle Spending Account Retirement Savings Match Monthly Work from Home Stipend Remote first environment "Work from (Almost) Anywhere" policy We use AI tools to support our recruitment process, including helping us organize and prioritize applications based on the application’s alignment with the role’s requirements.
📌 Yield Operations Manager (Vancouver)
🏢 Pagefreezer Software
📍 Vancouver