Warehouse associate/Customer Service representativeKaycan has an exciting career opportunity for a Warehouse Associate/Customer Service Reprensentative based in Kelownato join our team. This is a excellent chance to join a Top Employer and contribute to our growth and success.Schedule: Monday to FridayStatus: Full Time, permanent, On-siteResponsibilitiesHere's what you'll be responsible for in this role:Deliver an outstanding customer service experienceRespond to customer inquiries through busy walk-in traffic and via phoneKeep products pricing and availability up to dateSupply and inform clients of pricing, credit terms as well as entering orders in the systemLoading and unloading materialOrder PickingForklift DrivingInventory cycle countsCollect payments for cash account ordersInvestigate and troubleshoot customer service issuesProcess special materials orders in accordance with standard proceduresMaintain customer data and update changes to existing accounts in the corporate databaseAddress client inquiries regarding status of orders, payment, refunds, etc.Forward customer leads to appropriate sales personnelActively participate in annual physical inventory countOther duties as required.Is this job for you ?Here is what's important to have to apply:Strong team player with excellent customer service skills and able to build and maintain lasting relationships with customers1-3 years' experience in a similar role dealing with customer in-person2-4 years of forklift experienceExceptional verbal and written communication skillsStrong problem identification and resolution skillsComputer literate; knowledge of MS Windowsand Office a mustExcellent organizational skillsBe able tolift up to 50 lbsEnjoy working in a fast-paced environment.To make sure nothing is forgottenIn 2022, Kaycan was acquired by Saint-Gobain, marking a new chapter in its history.



This acquisition by a global leader in lightweight and sustainable construction strengthened Kaycan's position in the North American market. Saint-Gobain, with its strategic investments and commitment to sustainability and innovation, has brought a new dimension to Kaycan's expertise and reach, while preserving the legacy and core values of the family business.Benefits in joining usCertain provinces require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees' wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer prospective candidates. The annual pay starts at $45,000.This is an active, existing vacancy. We are looking to fill this position immediately.We provide unique options to fit your unique lives! Our Total Rewards Program offers a total approach to well-being!Our amazing advantages and programs include, but are not limited to:Excellent healthcare options: Medical, vision, prescription & dentalFamily Focus & Balance: Parental leave, paid time-off, and Employee Assistance ProgramFinancial Security: Company-funded Retirement Accumulation Plan - Registered Retirement Savings Plan (RRSP), Deferred Profit-Sharing Plan (DPSP), Tax-Free Savings Account (TFSA) andEmployee Stock Purchase Program (PEG)Tuition Reimbursement: Continuing education for every season of your careerEmployee Recognition ProgramsLiveWell: Rewarding you for living a healthy lifestyleBe Well Be You: Our comprehensive benefits, resources, and programs platform to help you and your family be well, wherever you are in life (Emotional, Physical, Financial, and Social)Pet insurance options: Insurance plan & prescription discount program for your furry friendsPerks & Savings Program : access to thousands of gift cards, in-store and online discounts, as well as cashback offers.Canada, Newfoundland and Labrador, Mount Pearl

📌 Warehouse Associate/Customer Service Representative (Kelowna)
🏢 Saint Gobain group
📍 Kelowna