As a Small Animal Internal Medicine Consultant, you will provide phone-based clinical consultations to veterinary professionals across the US and Canada, supporting diagnostic interpretation and patient care decisions.You'll join IDEXX's Reference Laboratories team, a group dedicated to delivering high-quality diagnostic insights and exceptional service to veterinary clients. Working alongside fellow specialists, you'll help ensure timely, accurate, and impactful clinical guidance to improve patient outcomes.In this role:You will deliver live phone consultations to veterinary customers regarding laboratory results, diagnostic testing, and treatment optionsYou'll guide clinicians on proper specimen handling techniques and help identify factors that may impact test accuracyYou will advise on available IDEXX reference laboratory tests, including specimen requirements, clinical utility, and interpretation of resultsYou'll support customers with Point-of-Care diagnostics such as SNAP tests, VetTest, CatalystDX, LaserCyte, and ProCyte systemsYou will manage a consistent caseload while meeting turnaround time expectations and maintaining availability during scheduled hoursYou'll maintain and grow your clinical expertise through continuing education and current veterinary literatureYou will participate in regular consulting service meetings and broader IDEXX training or organizational sessionsYou'll document all consultation interactions accurately within the CRM systemYou will maintain active board certification and applicable veterinary licensureWhat you can expect from us:Starting salary: $140000 - $150000 / yearOpportunity for annual cash bonusHealth / Dental / Vision benefits starting day one5% matching 401k and employee stock purchase planPaid time off and continuing education allowanceLicensure and professional dues supportAdditional benefits including pet insurance, mental health resources, volunteer paid days off,



and foundation donation matchingFull-time schedule (5 days, 40 hours per week) with shifts within Monday - Friday, 8 am - 9 pm EST and occasional Saturdays (rotation with day off during the week)Fully remote work environmentWhy IDEXX:We're proud of the work we do, because our work matters. As an innovation leader in veterinary diagnostics, IDEXX helps pet owners keep their animals healthy, supports safe drinking water, and protects livestock worldwide. With customers in over 175 countries and a team-oriented global workforce, we foster a culture that embraces learning, discovery, and purpose-driven work. At IDEXX, you'll be supported by competitive compensation, meaningful benefits, and opportunities to grow your career while making a difference.IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.What you need to succeed:DVM (or equivalent veterinary degree) with ACVIM (Small Animal Internal Medicine) board certification (DACVIM, SAIM) or equivalentActive veterinary license (state or provincial, as applicable)Strong clinical expertise in small animal internal medicine and diagnostic interpretationAbility to communicate complex medical information clearly and effectively over the phoneComfort working in a remote, technology-enabled environment with dedicated office space and high-speed internetCommitment to maintaining Diplomate status and ongoing continuing educationAbility to manage multiple consultations and prioritize in a fast-paced environmentFluency in English required; other language skills are a plus

📌 Small Animal Internal Medicine Consultant (Ottawa)
🏢 CIM
📍 Ottawa