Shape AI-enabled contact center growth as an Accenture Song sales leader, combining executive storytelling with complex transformation pursuits across customer service operations.This strategic sales leader develops and wins large-scale Contact Center Transformation, Customer Service, and Intelligent Operations engagements. You will connect customer experience, technology, operations, Data & AI, and industry expertise into differentiated solutions. The work includes quota ownership, opportunity shaping, commercial innovation, and senior stakeholder alignment.Key Responsibilities:
Lead strategic sales pursuits for large-scale transformation opportunitiesOwn and achieve multi-million-dollar sales quotasDevelop differentiated pursuit strategies for competitive environmentsCraft executive narratives and transformation business casesGuide proposals, presentations, negotiations, and deal reviewsRequirements:
Eight years of enterprise sales or strategic pursuit leadership experienceFive years carrying annual sales targets exceeding $10MExperience winning complex consulting or technology services pursuitsUnderstanding of contemporary contact center ecosystemsExperience influencing senior strategic investment decisionsBring contact center expertise, commercial strategy, and executive influence to Accenture Song’s customer service transformation pursuits.
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