Lead client success in Edmonton through trusted relationships, people leadership, and service excellence at Long View. Own outcomes across a technology client portfolio.As Manager, Client Success, you will lead teams, strengthen executive and operational relationships, and support business performance. The work spans client governance, solution validation, delivery readiness, project financials, forecasting, and growth opportunities. You will partner across Sales, Architecture, Practice, Project Management, Delivery, Finance, Resourcing, and Branch Leadership.Key Responsibilities:
Build trusted relationships with business, technology, and executive stakeholdersEstablish governance, communication cadence, decision rights, and success criteriaValidate Statements of Work, estimates, pricing, margins, and resource plansLead feedback, escalations,



recovery efforts, and continuous improvementOwn assigned P&Ls;, forecasting, billing, margins, and client outcomesRequirements:
10+ years in consulting, managed services, or client-facing ITProgressive experience including people leadershipComplex technology project governance from discovery through transitionKnowledge of SOWs, estimation, change control, and project financialsStrong executive communication, facilitation, negotiation, and decision-making skillsBring client leadership, financial acumen, and team development experience to Long View’s Edmonton client success organization.
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📌 Manager Client Success Edmonton (Winnipeg)
🏢 Long View Systems
📍 Winnipeg