We are looking for an Account Manager to help us build stronger relationships with our existing customers and increase repeat business.

Responsibilities:

- Contact existing customers by phone and email
- Build strong ongoing customer relationships
- Learn what products customers regularly purchase
- Help customers with pricing, quotes, product questions, and order needs
- Follow up on quotes and open opportunities
- Reconnect with customers who have stopped purchasing
- Identify opportunities to increase repeat orders and overall order volume
- Help resolve customer issues and coordinate internally when needed
- Keep clear notes and follow-up tasks for assigned accounts
- Work closely with our operations and purchasing teams

​Qualifications:

- Strong communication and relationship-building skills
- Comfortable speaking with customers on the phone




- Organized and consistent with follow-up
- Friendly, professional, and customer-focused
- Able to identify opportunities and ask for additional business naturally
- Comfortable working independently and taking ownership of customer relationships
- Previous experience in customer service, account management, inside sales, or a similar role is preferred

Job Types: Permanent, Full time

Pay: $50,000.00-$55,000.00 per year

Benefits:

- Casual dress
- On-site parking

Ability to commute/relocate:

- Toronto, ON M9L 2S1: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Account Manager – Customer Success (Toronto)
🏢 Main Line HR
📍 Toronto