Job Overview

We are seeking a dynamic and experienced Fashion Lead Sales Associate in womens fashion to join our retail team. This leadership role involves driving sales, supervising store operations, and providing exceptional customer service to enhance the shopping experience. The ideal candidate will possess strong communication skills, retail management experience, and a passion for fashion. As a key team member, you will lead by example, motivate staff, and ensure the store meets its sales and service goals. This position offers an opportunity to grow within a vibrant fashion retail environment while contributing to the overall success of the store.

Responsibilities

- Lead and supervise daily store operations, ensuring smooth functioning and adherence to company policies.
- Drive sales through effective merchandising, upselling, and customer engagement strategies.
- Manage inventory purchasing, pricing strategies, and stock replenishment to maximize profitability.
- Oversee cashiering functions including cash handling, POS transactions, and balancing registers accurately.
- Recruit, train, and develop team members to foster a high-performing sales setting.
- Implement marketing initiatives and promotional activities to attract customers and increase foot traffic.
- Maintain organizational standards in visual presentation and store cleanliness.
- Handle customer inquiries, resolve complaints professionally, and ensure exceptional customer service at all times.




- Conduct interviews and participate in hiring decisions to build a strong team when needed.

Skills

- Proven leadership experience in retail sales or store management with supervising responsibilities.
- Strong negotiation skills with the ability to influence customer purchasing decisions.
- Bilingual or multilingual abilities are highly desirable for effective communication with diverse clientele.
- Proficiency in merchandising, pricing strategies, POS systems, and purchasing processes.
- Excellent customer service skills combined with phone etiquette and interpersonal communication skills.
- Organizational skills with the ability to manage time effectively across multiple tasks such as training & development, marketing initiatives, and administrative duties.
- Experience in recruiting, interviewing, training staff, and supervising teams for optimal performance.
- Strong leadership qualities with the ability to motivate staff and foster a positive work environment.

This role is ideal for a motivated individual passionate about fashion retail who thrives in a fast-paced environment while demonstrating excellent organizational and leadership capabilities.

Pay: $21.00-$23.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Vision care

Experience:

- womens fashion : 3 years (required)
- Retail sales: 2 years (preferred)

Work Location: In person

📌 Fashion Lead sales associate (Airdrie)
🏢 The Melrose Group
📍 Airdrie