Work Terms

- One Year Contract
- 10 days paid vacation to occur during winter break
- 7 paid sick days, access to additional paid sick days for appropriate medical issues
- Statutory holiday pay if holiday falls on a vacation day
- 4% vacation pay on gross

About the TCSA
The Trent Central Student Association is a union run for, and by, undergraduate students at Trent University. We're a non-profit organization that helps students share ideas, create change, gain new skills and access help and support while at university.

The TCSA represents the interests of its members to all levels of government and university administration. We are also a member of the Canadian Federation of Students (CFS). As a local member, the TCSA is committed to bringing about necessary educational, administrative, and legislative changes in areas affecting students.

Jobs Purpose
The Services Manager/Board Liaison oversee the delivery and promotion of Association services to TCSA members, the effective functioning and organization of the Association’s Executive team, and the provision of clear coordination and support to the Board of Directors, under the direction of the Association Resource Manager.

Description Summary

Executive Support, Governance, and Administration

- Provide advice, guidance, and administrative support to the Executive Committee and Board of Directors in establishing annual goals, objectives, and priorities.
- Coordinate and support the work of Association Directors to ensure effective planning, organization, and implementation of projects and initiatives.
- Chair Executive Committee meetings and facilitate regular communication between Executives and the Board of Directors through monthly check-ins with elected student representatives.
- Coordinate the annual development of the Association Strategic Plan in collaboration with the Executive Committee.
- Provide regular reports and updates to the Board of Directors on Executive activities, events, campaigns, and Association initiatives.
- Coordinate the Executive Shadow Period and ensure the completion of transition reports to support effective knowledge transfer between outgoing and incoming Executives.
- Serve as an ex-officio member of the Executive Feedback Committee.
- Supervise and maintain accurate records of Executive hours, time in lieu, vacation days, and sick days.
- Develop and maintain project management resources, including a centralized progress tracker for Executive projects and initiatives.
- In collaboration with the Association Resource Manager, coordinate at least four summer training sessions focused on essential skills and professional development for the Executive team.
- Maintain records of discussions, decisions, and actions for Trent University and TCSA committees on which Association Directors serve as representatives.
- Assist the Lead Electoral Officer with promoting Association elections and recruiting candidates for the Board of Directors.

Association Office and Front Desk Operations

- Oversee the day-to-day management of the TCSA office and reception desks, including staff scheduling, financial filing, office maintenance, and inventory tracking for clothing merchandise,



over-the-counter products, and school supplies.
- Coordinate and maintain consistent front desk operations, including general inquiries, Direct2U -Prescription Service, consignment book sales, printing and scanning requests, merchandise and over-the-counter sales, vendor check-ins, equipment rentals, wrapped and ready orders, non-TCSA event and clothing sales, and locker pickups.
- Ensure accurate, accessible, and up-to-date information and promotional materials about Association services are available to Trent students through TCSA reception spaces and relevant university departments.
- Coordinate with the Communications Manager to ensure consistent and timely communication with students regarding Association services.

Promotions and Brand Ambassador Team

- In collaboration with the Association Executives and Communications Manager, oversee the Brand Ambassador Team, including recruitment or staffing coordination as required, scheduling coverage for reception desk hours and Association events, and providing appropriate promotional materials.
- Work collaboratively with Association Executives, Directors, and staff to promote awareness and participation in TCSA services, programs, events, and campaigns.

Food Security Programs and Association Services

- Manage the Association food pantry and Punch a Lunch program within approved budgets, including purchasing, stocking, inventory management, and compliance with applicable food safety requirements.
- Hire, train, and supervise the Pantry Assistant.
- Plan and host monthly events and programs addressing food insecurity, including Free -Breakfast Days, Holiday Meal Kits, and similar initiatives.
- Collaborate with TCSA Executives and full-time staff to develop, implement, and improve Association services in response to student needs.

Events, Procurement, and Risk Management

- Serve on the Events Committee and support the planning, coordination, and delivery of Association events and initiatives.
- Assist Association Directors with budgeting, purchasing, and procurement of supplies for events and campaigns.
- Prepare and submit required risk assessments for TCSA Director-led events.
- Maintain appropriate administrative documentation and project records to support the effective delivery of Association events and activities.

Staffing, Training, and Supervision

- In collaboration with the Association Resource Manager, recruit, hire, and train new part-time staff.
- Develop and coordinate staff training processes, including arranging training sessions with external organizations where appropriate.
- Support consistent staff scheduling, onboarding, and operational procedures across Association service areas.

Reports to

- General Manager
- Association Resource Manager
- Board of Directors

Training




Suggested two-week shadow period with outgoing Executive Director. Mandatory training (i.e., AODA), and an orientation to the Association’s structure (services, programs, and an in-depth overview of all by- laws and policies).

Other Notes/Benefits

- Parking pass/Bus Pass
- Extended Health and Dental benefits package for employee and spouse/dependents
- Annual Athletics Membership or equivalent value for alternative membership
- Arrangements made for overtime and lieu time.

Additional Application Information:

The Trent Central Student Association is committed to a workforce that reflects the diversity of our membership and creates equal opportunity for all applicants. The Association encourages applicants from BIPOC, LGBTQIA2S+, disabled and other diverse communities that meet the requirements of the job posting to apply. We suggest applicants introduce themselves, their stories and lived experiences in their cover letter to their level of comfort, particularly if lived experience provides equivalent or additional qualifications. Prioritization will be given to applicants who identify as Black, Indigenous, People of Colour (BIPOC), Queer, Trans, or disabled.Should you be contacted for an interview, please identify any accommodation you may require based on language, disability, health status, or place of residence. Upon hiring, efforts will be made to enable all candidates to perform the required duties. However, it is recognized that freedom from discrimination can be achieved only insofar as these qualities do not clearly prevent the performance of required duties. The Association prohibits and will also work to counter discrimination on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, language, creed, clerical or lay status, sex or gender, pregnancy or health status, sexual orientation, gender identity, age (except as required by statute), marital status, family status (parent/child relationship), number of dependents, disability, political or religious affiliation or belief, membership in legal associations, place of residence, or any other related grounds to ameliorate the status of a specific group and all harassment or discrimination they may face.

To apply, email a copy of your resume and cover letter in PDF format to the Association Resource Manager at [email protected]. Applications should be received by 4 pm on Friday October 30th, to be considered for this role. Cover letters may be addressed to the Trent Central Student Association or Hiring Committee. Please be sure to indicate your name and the title of the position you are applying for in the subject line of the email.

Due to the volume of applications, follow-up should only be expected by candidates who have been selected to interview for the position.

Pay: $25.73 per hour

Expected hours: 35.0 per week

Benefits:

- In office parking

Ability to commute/relocate:

- Peterborough, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- Board: 1 year (preferred)

Language:

- English (required)

Work Location: In person

📌 Service Manager/Board Liaison (Peterborough)
🏢 Trent Central Student Association
📍 Peterborough