** This position is one day a week: Wednesdays (10am-6pm), future chance to pick up more shifts

About The Face Lab

The Face Lab is a modern medical aesthetics clinic dedicated to providing exceptional patient care and natural-looking results. We combine evidence-based treatments with a personalized approach to help patients feel confident at every stage of their journey. We pride ourselves on creating a welcoming, professional, and client-focused experience from consultation through treatment.

Position Summary

We are seeking a proactive, detail-oriented Clinical Assistant to support our clinical team and deliver an exceptional patient experience.

In this role, you will assist the Nurse Director with patient care, consultations, treatments, clinical documentation, photography, and day-to-day clinic operations while helping ensure a seamless patient journey. While this is primarily a clinical support role, it also includes providing front desk coverage for a few hours each week to support clinic operations as needed.

Schedule: This is an in-office position with regular hours on Tuesdays, Wednesdays, and Thursdays. Occasional coverage on other weekdays or evenings may be required to meet clinic needs.

Clinical Support

- Prepare treatment rooms, equipment, and supplies for medical aesthetic procedures.
- Welcome and prepare patients for consultations and treatments.
- Assist providers during consultations and procedures to ensure efficient clinic flow.
- Collect patient histories, maintain accurate medical records, and document treatments.
- Capture standardized before-and-after photos and assist with treatment documentation.
- Provide patient education, reinforce pre- and post-treatment instructions, and support follow-up care.
- Maintain treatment room cleanliness,



infection control standards, and clinical inventory.
- Support clinic operations, quality assurance, and special events as needed.

Administrative & Front Desk Support

- Greet patients and deliver an exceptional customer experience.
- Schedule appointments, answer phones, emails, and patient inquiries.
- Process payments, support skincare retail sales, and manage patient documentation.
- Assist with opening/closing duties and provide front desk coverage as needed.
- Support general administrative tasks and day-to-day clinic operations.

Qualifications

- Previous experience in a medical aesthetics clinic, dermatology, plastic surgery practice, medical spa, or other healthcare setting preferred.
- Knowledge of medical aesthetic treatments, products, and terminology required.
- Diploma or training in Medical Office Administration, Medical Assisting, Nursing, Medical Aesthetics, or a related healthcare field is an asset.
- Strong organizational, communication, and interpersonal skills with excellent attention to detail.
- Proficient with electronic medical records and scheduling software (Jane App experience is an asset).
- Professional, patient-focused, and able to thrive in a fast-paced environment with a positive, team-oriented attitude.

What We Offer

- Starting wage of $20 hour (based on experience), plus tips.
- Employee discounts on treatments and professional skincare.
- Ongoing education and career growth opportunities.
- A supportive, cooperative team environment.
- The opportunity to work alongside experienced medical aesthetic providers using advanced technology.
- Weekends off.

Job Type: Part-time

Pay: $20.00-$23.00 per hour

Benefits:

- Company events
- Extended health care
- Store discount

Work Location: In person

📌 Clinic Assistant (Medical Aesthetics) - P/T (Toronto)
🏢 The Face Lab
📍 Toronto