Under the direction of the team's Supervisor, the Systems Administrator is responsible for supporting various infrastructure services to enable city staff to provide services to the citizens including:

- Database systems
- Internal and external web systems
- Email systems
- Collaboration and file sharing systems
- Telephony
- Application serving/processing systems.
- Server platforms, such as Windows Server and Ubuntu Linux
- Backup and Recovery Services, such as Veeam Data Platform and Azure Backup
- Disaster Recovery Services
- Storage Services, such as IBM FlashSystems
- Identity and Access Management
- Networks (LAN and WAN)
- Firewalls
- Load Balancers
- Remote Access services
- Various other Infrastructure Services, such as Microsoft Azure and Containerization Platforms

Primary duties include analysis, implementation, modification, testing, documentation, and problem resolution of IT infrastructure hardware and software.

The role also participates in capacity planning, performance optimization, incident response, change management, vulnerability remediation, technology evaluations, and the development and testing of backup and disaster recovery procedures.

As the Systems Administrator, your duties will include:

- Ensure the effective operation of the City's IT infrastructure environments.
- Provide technical expertise and problem-solving skills to contribute towards the acquisition, development, and support of complex large-scale information systems.
- Continuously improve technical skills, organizational knowledge, and awareness of emerging technologies to adapt to change and improve service delivery.
- Support Cybersecurity.

Your education and qualifications include:





- A University Degree in Computer Science or an equivalent combination of training and experience.

- Certification in IT Service Management or a relevant technical domain (Microsoft Azure Administrator, DevOps, Terraform, Platform Engineering, Red Hat OpenShift Administrator, etc.) is an asset.

- Three years of experience deploying, maintaining and administering, at a systems level, at least one infrastructure service utilized by the City in large-scale business systems. Relevant technologies may include VMware Cloud Foundation or VMware vSphere Foundation, Microsoft Windows Server, Ubuntu Linux, Oracle Linux, Microsoft Azure, Veeam Data Platform, Cisco UCS, and IBM FlashSystem.

- Experience with supporting other infrastructure systems including enterprise storage, backup and recovery, disaster recovery, server hardware, virtualization, operating systems, networking, identity and access management, monitoring, automation, container platforms, or public cloud services'would be an asset.

- Experience in analyzing system problems to carry out corrective actions.

- Comprehensive knowledge of infrastructure service delivery environments, particularly VMware Cloud Foundation or VMware vSphere Foundation and Microsoft Azure.

- Knowledge of the modern information technology industry, trends, and applications in relevant domains, including public cloud platforms such as Microsoft Azure, Google Cloud,



and AWS; container platforms such as Azure Kubernetes Service and Red Hat OpenShift; infrastructure as code and configuration management; scripting and automation; source control and continuous integration and delivery practices; DevOps; platform engineering; observability; and the responsible use of AI tools.

- Excellent written communication skills.

- Excellent verbal communication skills, including the ability to communicate with all levels of the organization and with external stakeholders.

- Strong interpersonal skills with the ability to develop and maintain effective and positive working relationships with teams, partnerships and alliances.

- Excellent organizational skills with the ability to be flexible and responsive to changing priorities and circumstances as well as the ability to work on diverse projects simultaneously.

- Knowledge of IT Service Management frameworks and ability to implement service management processes.

- SIGNIFICANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions of employment:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- A Police Information Check satisfactory to the employer.
- Ability and willingness to work occasional off-hours.
- Ability and willingness to be on call 7x24 on a rotating basis.

📌 Systems Administrator (Winnipeg)
🏢 City of Winnipeg
📍 Winnipeg