Bilingual Customer Service Representative (Mississauga)

Bilingual Customer Service Representative (Mississauga)

23 Oct
|
Tekstaff IT Solutions
|
Mississauga

23 Oct

Tekstaff IT Solutions

Mississauga

SUMMARY OF THE ROLE:

- Typical Day-to-Day Responsibilities: Supporting clients in managing their finances, reviewing documents submitted by branch partners to ensure they meet legal requirements, and processing them if accurate or following up when needed.
- How much time is being spent in meetings; 30 min daily
- Who are they interacting with (internal/external): Internal
- Will the contractor have access to any customer data? YES!

MUST HAVE Hard Skills:

1.) Fully bilingual in English and French- written and verbal

2.)2-4 years of banking experience is required

2.) Prior experience in an SLA based role

3.) Microsoft 365 proficiency- Excel, Outlook, and Word

4.) Comfortable using AI technology

NICE-TO-HAVE

1.) Legal experience- working with legal government documents

Pay: $27.00-$28.00 per hour

Expected hours: 37.5 per week

Work Location: Hybrid remote in Mississauga, ON

📌 Bilingual Customer Service Representative (Mississauga)
🏢 Tekstaff IT Solutions
📍 Mississauga

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