Administrative Support

The Administrative Support role plays a key part in supporting daily operations and ensuring service level objectives are met. This position is responsible for maintaining accurate client records, preparing and processing documentation, and providing administrative assistance across multiple functions. The role requires strong attention to detail, effective communication, and the ability to manage competing priorities in a quick-paced, team-based environment.

Key Responsibilities:

- Provide administrative and processing support to the team, including preparing, submitting, and tracking requests to insurance companies through insurer portals
- Maintain and update client information in internal systems, ensuring accuracy, completeness, and confidentiality
- Manage front reception responsibilities, including answering and directing phone calls, coordinating couriers, handling incoming and outgoing mail, and processing deposits
- Enter and process client claim reports, billing notices, and related documentation in a timely and accurate manner
- Adhere to corporate policies, procedures, and regulatory requirements while completing all assigned duties
- Collaborate with team members to ensure smooth workflow and consistent service delivery

Core Competencies & Qualifications:

- Insurance knowledge is considered an asset; training will be provided
- Strong written and verbal communication skills
- Excellent attention to detail,



accuracy, and organization
- Proficiency in MS Word, Outlook, and Excel
- Ability to manage multiple tasks and follow up on outstanding items in a timely manner
- Comfortable working in a fast-paced, digital file environment

About You:
We are a fast-paced insurance office seeking a motivated and reliable individual who is interested in developing their skills and growing with our organization. We value teamwork, learning, and a supportive work environment, and we are committed to training the right candidate for success.

Equity, Diversity & Accessibility Statement

Reg Ward Insurance is committed to creating an inclusive and accessible workplace for all individuals. We welcome applications from candidates of all backgrounds and are proud to be an equal opportunity employer, providing equal employment opportunities to all qualified applicants, including persons with disabilities.

If you require accommodations at any stage of the recruitment process (including application, interview, or assessment stages), please contact Janine Altonaga at [email protected]. We will work with you to ensure your needs are met in a timely and respectful manner.

Job Types: Full-time, Permanent

Pay: From $19.00 per hour

Benefits:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Administrative Support/Receptionist (Port Perry)
🏢 Taylor Forder Insurance Brokers
📍 Port Perry