Job Summary

We are seeking a dynamic and detail-oriented Order Desk Associate to join our team! In this vital role, you will be the primary point of contact for processing customer orders, managing communication between clients and internal teams, and ensuring a seamless order fulfillment experience. Your energetic approach and strong organizational skills will drive efficiency and customer satisfaction. If you thrive in a fast-paced environment, possess excellent communication abilities, and have a passion for business development and sales, this opportunity is perfect for you! Fluency in Spanish is a plus to serve our diverse customer base effectively.

Duties

- Manage incoming order requests via phone, email, and online platforms with enthusiasm and professionalism
- Coordinate with sales, warehouse, and logistics teams to ensure timely order processing and delivery
- Negotiate terms with customers to optimize sales opportunities while maintaining positive relationships
- Support business development efforts by identifying potential clients and upselling relevant products or services
- Maintain accurate records of all transactions using Salesforce or similar CRM tools
- Provide exceptional customer service by addressing inquiries, resolving issues promptly, and following up on orders




- Assist in marketing initiatives by promoting new products or special offers to existing customers

Requirements

- Proven experience in outside sales, B2B sales, or account management roles with a focus on negotiation skills
- Strong analysis skills to interpret sales data and identify growth opportunities
- Familiarity with Salesforce or other CRM systems for managing customer relationships and sales pipelines
- Technical sales experience or knowledge of technology products is highly desirable
- Excellent customer service skills with the ability to communicate fluently in Spanish (both written and spoken)
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Previous experience in business development or marketing is a plus

Join us as an Order Desk Associate and become an integral part of our vibrant team! Your proactive attitude, combined with your technical expertise and passion for sales, will help us deliver outstanding service while driving our business forward. We believe in empowering our employees through growth opportunities and a supportive work workplace—come grow with us!

Pay: $22.00-$24.00 per hour

Work Location: In person

📌 Order Desk Associate (Scarborough)
🏢 Humber HR
📍 Scarborough