Hothouse Restaurant | Toronto, ON | Full time, Permanent

For decades, our client has been part of Toronto's story — a restaurant the city knows by name, one that's hosted celebrations, first dates, deals closed, and everything in between. Now, as this landmark steps into its next chapter, we're looking for a General Manager who can lead it there: someone who respects everything this restaurant has built, and has the vision and operational instinct to take it further.

This isn't a maintain-the-status-quo role. This is a high-volume, multi-revenue-stream business spanning dining, private events, brunch, and catering — and it's ready for a leader who can bring fresh strategic thinking, reimagine the menu, and uncover real operational efficiencies, all without losing an ounce of the hospitality that made this place iconic in the first place.

This is also a role for someone who understands the power of brand: a GM who can lead a genuine marketing program — promotions, advertising, and a sharp, relevant social media presence — that introduces this landmark to a recent generation of guests while honouring the loyalty of the ones who've been coming for years.

If you've led meaningful change inside an established, high-volume restaurant — and you know how to bring a team along with you rather than push them through it — this is a rare opportunity to put your mark on a Toronto institution.

WHAT YOU WILL OWN

Team Leadership — motivate, coach, and mentor a team of managers and staff, and lead recruitment and performance management across the restaurant

Guest Experience — deliver a polished, memorable guest experience shift after shift, including VIP recognition, event execution, and hands-on floor presence

Operations & Compliance — oversee day-to-day operations, scheduling, vendor relationships, and full compliance across health, safety, and liquor licensing

Financial Management — own daily and weekly reporting, cost control, and inventory management, with a structured monthly performance review presented directly to Ownership





Strategic Planning — partner with the Chef on menu and beverage planning, lead budgeting with Ownership, and drive the restaurant's marketing and events calendar

Marketing & Brand Awareness — lead the restaurant's marketing program including seasonal promotions, advertising, and social media strategy, driving guest traffic and brand awareness

CORE COMPETENCIES

Collaboration and Communication: Demonstrates strong collaborative skills by actively listening, providing clear direction, and communicating respectfully with all team members. Fosters a cooperative work environment by aligning staff toward shared goals, resolving conflicts constructively, and ensuring consistent operational flow across all shifts.

Passion for Guest Experience: Leads by example in delivering exemplary service, coaching team members to anticipate guest needs and personalize interactions. Builds rapport with each guest through attentive engagement, ensuring every order is accurate, timely, and presented with care. Delivers guest experiences that reflect the generous hospitality of the brand and encourage repeat visits.

Time Management: Effectively prioritizes tasks and delegates responsibilities to meet the dynamic demands of a full-service environment. Ensures timely completion of operational, administrative, and service-related duties while maintaining high standards of guest care and staff oversight.

Adaptable: Exhibits resourcefulness and composure under pressure, responding to unexpected challenges with practical solutions. Adjusts staffing, workflow, and operations as needed to maintain service quality and operational efficiency.

Proactive Planning: Anticipates operational needs by maintaining optimal inventory levels for food, beverage, and essential supplies.



Monitors usage trends, forecasts requirements, and coordinates with suppliers and team members to prevent shortages or disruptions in service.

Business Awareness: Understands key operational metrics, including inventory management, beverage costs, and labour efficiency. Analyzes data to make informed decisions that optimize profitability, reduce waste, and support the financial health of the business while maintaining quality standards.

WHAT YOU BRING

- Previous experience in a high-volume, full-service upscale restaurant environment
- Minimum 5 years of experience in a senior leadership role
- Proficiency with technology including POS and reservation management systems, inventory management software, and Microsoft Office Suite
- Valid Food Safety, Smart Serve, and W.H.M.I.S. certifications
- Ability to lift up to 40 lbs., and to stand, move, and perform physical tasks for extended periods
- Flexibility to work mornings, days, evenings, weekends, and holidays based on business needs

WHY JOIN US

- Direct reporting relationship with Ownership and real influence over how the business is run
- A structured, corporate-style operating rhythm — without losing the culture and craft of an independent restaurant
- An environment where guest experience and culinary excellence are genuinely valued
- Competitive salary and benefits package

Our client is an equal opportunity employer. We welcome applications from all qualified candidates regardless of race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or any other ground protected under applicable human rights legislation.

Pay: $85,000.00-$95,000.00 per year

Benefits:

- Dental care
- Extended health care
- Adaptable schedule

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- Restaurant management: 5 years (required)

Work Location: In person

📌 General Manager - Iconic Toronto Restaurant
🏢 Leading
📍 Toronto