Job Summary

We are seeking a highly organized and personable Dental Administrator and Patient Coordinator to join our dental practice. This vital role involves managing patient interactions, coordinating appointments, and ensuring smooth office operations. The ideal candidate will have experience with dental office systems, strong administrative skills, and a friendly demeanor to provide excellent patient service. This position offers an opportunity to work in a professional environment dedicated to delivering exceptional dental care.

Responsibilities

- Greet patients warmly and efficiently manage front desk operations
- Schedule, confirm, and reschedule patient appointments using Tracker dental software
- Verify patient insurance information and process billing using EDI
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Collect payments and explain treatment plans clearly to patients
- Maintain accurate patient records and update electronic medical records regularly
- Assist with administrative tasks such as filing, data entry, and correspondence
- Coordinate with clinical staff to ensure smooth daily operations and patient flow




- Manage patient communications via email, phone, or text to confirm appointments and follow-ups (RecallMax)

Requirements

- 3+yrs prior experience as Dental Administrator in a general dental office setting is highly preferred
- Proficiency with dental practice management software Tracker and RecallMax (MaxAssist)
- Strong knowledge of dental terminology, dental treatments and insurance coverages
- Excellent organizational skills with attention to detail
- Ability to handle multi-line phone systems efficiently in a fast-paced setting
- Exceptional customer service skills with a friendly, professional and welcoming demeanor
- Office experience including administrative tasks such as scheduling, billing, and record keeping
- Knowledge of front desk procedures in a general dental office setting is desirable
- Ability to work independently and collaboratively within a team environment

Pay: $17.60-$30.00 per hour

Expected hours: 36.0 – 39.0 per week

Benefits:

- Company events
- Dental care
- Employee assistance program
- Paid time off

Work Location: In person

📌 Dental Administrator / Patient Coordinator (Markham)
🏢 Hunter Dental
📍 Markham