Position Summary

The Career Advisor serves as the primary guide for prospective students exploring career training opportunities. This role involves building strong relationships with potential students, understanding their career goals, and helping them determine the best educational pathway.

Successful Career Advisors combine emotional intelligence, active listening, and problem-solving skills to help students make informed decisions about their education and future careers.

This is a consultative admissions role, focused on helping individuals overcome barriers and take the next step toward achieving their career goals. An ability to manage your pipeline and create urgency for applicants is a must.

Key Responsibilities

Student Advising & Enrollment

- Engage with prospective students through phone, email, video, and text communication.
- Conduct career-focused consultations to understand each student’s goals, motivations, and challenges.
- Provide guidance on Career City College programs, admissions requirements, and career outcomes.
- Help prospective students determine the program that best aligns with their career aspirations.
- Support applicants throughout the enrollment process from initial inquiry through program start.

Relationship Building

- Build trust and rapport with prospective students by demonstrating empathy, professionalism, and strong listening skills.
- Maintain consistent follow-up with leads and applicants.
- Address concerns or barriers that may prevent students from enrolling.
- Provide encouragement and guidance to help students make confident educational decisions.

Admissions Process Management

- Guide students through the application process.
- Assist with required admissions steps, including documentation, entrance assessments, and enrollment paperwork.
- Maintain accurate records of student interactions and progress within the CRM system.




- Ensure admissions activities follow institutional policies and regulatory guidelines.

Lead Management

- Respond promptly to prospective student inquiries.
- Maintain consistent contact with assigned leads through structured follow-up.
- Track lead progress and maintain detailed notes within the CRM.
- Work closely with the Admissions and Marketing teams to ensure a strong student experience.

Qualifications

Education

- Diploma or degree in Business, Communications, Education, or a related field preferred.

Experience

- 2+ years of experience in admissions, enrollment advising, sales, recruitment, or customer relationship roles.
- Experience working in education, career services, or training environments is considered an asset.

Skills

- Strong emotional intelligence and interpersonal skills.
- Excellent communication and active listening abilities.
- Ability to guide individuals through decision-making processes.
- Strong organizational and follow-up skills.
- Self-motivated with the ability to work independently in a remote environment.
- Comfort using CRM systems and digital communication tools.

Technical Requirements

- Reliable high-speed internet connection.
- Comfortable using CRM platforms, video conferencing tools, and digital communication systems.
- Ability to work in a fully remote environment.

What We Offer

- Fully remote work workplace
- Competitive salary with performance incentives
- Opportunity to help students transform their lives through education
- Supportive team environment and ongoing professional development
- Benefits plan upon successful completion of a three-month probationary period

Job Type: Full-time

Pay: $48,000.00-$125,000.00 per year

Benefits:

- Dental care
- Extended health care
- Work from home

Application question(s):

- Are you available to work Monday to Friday 10 AM to 6 PM PST?
- Please tell us why you're interested in this role and why you'd be a good fit. Blank applications will unfortunately be discarded.

Work Location: Remote

📌 Career Advisor (Admissions) (Canada)
🏢 Career City College
📍 Canada