Hamilton Region Emergency Veterinary Clinic is a trusted emergency veterinary facility dedicated to providing exceptional care when pets need it most.

We are veterinarian-led and deeply committed to supporting the wellbeing of our clinical team, recognizing that compassionate, high-quality care begins with those who deliver it. By prioritizing our staff, we ensure pets and their families receive timely, skilled, and empathetic emergency care during critical moments.

The Role:

We are looking for a rockstar Receptionist to join our growing team! Our Receptionists play a critical role in helping our medical team deliver exceptional care to our patients.

Your compassion and positive energy shine through as you greet customers and your attention to detail helps you support clinic operations. You are efficient, organized, collaborative and an excellent communicator.

Key responsibilities:

- Greet pet parents, handle inbound phone calls and take ownership of addressing customer requests
- Manage all administrative work, including: scheduling of appointments, tracking/ordering of inventory, and taking/recording of payments
- Liaise with our partners (including suppliers, laboratory services, technology providers) to support seamless day-to-day operations of the clinic
- Assist with other tasks relating to clinic operations, as needed

Your Qualifications

- Excellent communications skills (both verbal and written) in English
- Proven ability to prioritize, multitask, stay organized and work well in a fast paced environment
- Positive and welcoming attitude
- Exceptional organizational and time management skills
- Ability to work days, nights and weekends




- Bonus if you have experience as a medical receptionist, specifically in the veterinary field

What’s in it for you?

- Be part of the solution: Play a key role in delivering exceptional veterinary care, while also playing part in reshaping the future of the industry for both vets and pets.
- A fun and distinctive culture: Be part of a culture intently built around offering balance, support and growth opportunities to every team member.
- A modern, welcoming work environment: Work in a modern, tech-supported clinic that strikes a balance between beautiful aesthetics and thoughtful workflow.
- Competitive salary and benefits, such as:
- Health, dental, vision insurance
- Paid vacation, stat days and sick days
- In-clinic and community discounts

Come as you are. As a proud equal-opportunity employer, Hamilton Region Emergency Veterinary Clinic is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status.

Job Type: Full-time

Pay: $18.00-$25.00 per hour

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Application question(s):

- While we do consider employee preferences for shifts, we do ask all of our employees to be available to work days, nights and weekends. Please confirm your availability to work days, nights and weekends.
- Please share with us a little bit more about your interest in the role as well as your experience that you bring to Hamilton Region Emergency Veterinary Clinic.

Work Location: In person

📌 Veterinary Receptionist (Canada)
🏢 Hamilton Region Emergency Veterinary Clinic
📍 Canada