Only candidates with proficiency in PARADIGM software will be considered for an interview.
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental software, and the ability to handle multiple tasks in a fast-paced environment. Prior experience in dental office settings is mandatory, along with proficiency in electronic medical records and multi-line phone systems. The Dental Receptionist will play a vital role in ensuring smooth patient flow and excellent customer service.
Duties
- Greet patients warmly and manage patient check-in and check-out processes
- Schedule, confirm, and reschedule appointments using Paradigm software
- Verify patient insurance information and process billing accordingly
- Answer multi-line phone systems efficiently, directing calls appropriately
- Collect payments and explain financial policies to patients
- Manage correspondence, including emails and appointment reminders
- Assist with administrative tasks such as filing, faxing, and data entry
- Ensure the reception area remains clean, organized, and welcoming
- Collaborate with dental staff to facilitate smooth daily operations
Requirements
- Proven experience as a dental receptionist
- Familiarity with dental software such as Paradigm.
- Solid knowledge of dental terminology.
- Excellent organizational skills and attention to detail
- Proficiency in handling multi-line phone systems and office equipment
- Ability to communicate effectively with patients and team members
- Prior experience working with insurance billing and processing payments is preferred
- Professional appearance and friendly demeanor to provide exceptional patient service
- High school diploma or equivalent.