An Update About Our Organization
There has never been a more exciting time to grow your career with CLV Group!
With the July 2026 acquisition of InterRent, we have strengthened our national presence and united two established organizations with a shared commitment to our people, our residents, and the greater communities we serve.
Together, we are building something truly remarkable. With the combined talent and resources of both teams, we’re accelerating our growth while advancing some of the most ambitious projects in our history.
Learn more about CLV GROUP here.
Learn more about our recent acquisition of InterRent REIT here.
The Opportunity
This posting is for a new position.
We are looking for a Concierge to join our team, who is proactive, attentive, and passionate about enhancing the resident experience. This role is ideal for someone who takes initiative and is committed to creating positive interactions every day.
The concierge enhances the resident experience by delivering exceptional service and outstanding customer care, proactively anticipating the needs of residents and guests, and providing personalized support to address challenges and foster a positive environment.
The concierge is an ambassador representing the community and is the primary point of contact for residents and guests.
Compensation:
- $24 - $25 per hour.
Responsibilities will include, at a minimum:
- Greet all residents and guests with warmth and professionalism, creating a welcoming atmosphere at all times.
- Respond promptly to resident inquiries, feedback, and concerns with professionalism and courtesy.
- Provide accurate information and helpful resources based on a sound knowledge of the community’s services, amenities, and policies.
- Update communication logs and records on the resident portal to ensure timely and transparent documentation.
- Handle all resident communications via phone or email in a timely, courteous, and professional manner.
- Manage parcel intake, organization, and distribution with care and accuracy.
- Oversee visitor registration and manage vendor and staff access using fobs and keys.
- Monitor vendor check-ins and check-outs to ensure proper site access control.
- Alert internal teams to any observed security concerns, such as unauthorized access or loitering.
- Conduct regular walkthroughs of amenity spaces and common areas to monitor cleanliness, safety, and maintenance needs.
- Liaise with internal teams and external vendors to coordinate services and maintain consistent communication.
- Monitor and assist with on-site and off-site community events, as well as resident amenity space bookings.
- Support resident move-ins and move-outs, including managing loading dock access and coordinating moving truck logistics.
- Maintain discretion and confidentiality in all interactions, protecting resident privacy and sensitive information.
- Perform general administrative tasks such as updating logs, maintaining records, and supporting the property management team.
- Monitor security cameras and access control systems in collaboration with property management or security teams to ensure resident safety.
- Assist with emergency procedures by contacting appropriate services and following protocols as directed (e.g., fire alarm response, safety incidents).
- Perform other duties as assigned to support the daily operations of the community.
Must haves:
- At least 1+ years of customer service or hospitality experience, preferably in a residential or hotel workplace.
- Excellent communication skills, both verbal and written, with the ability to respond to resident needs professionally and promptly.
- Bilingualism is a strong asset particularly in Spanish, Portuguese, Italian, French, Mandarin, Urdu, Arabic, or East Slavic languages, to support communication with our diverse resident and prospect community.
- Strong organizational and problem-solving skills, with the ability to multi-task, work under pressure, and follow through on tasks independently.
- Proficient with CRM systems and Microsoft Office, and comfortable using building management tools.
- Professional appearance and demeanor are required, including adherence to uniform standards (clean attire and visible name tags).
- Ability to perform physical tasks, including lifting (up to 20 lbs), bending, and other light duties as part of daily responsibilities.
Additional Information
- Must be available to work flexible hours including evenings, weekends and holidays availability, as required.
- This role requires a mandatory full-time-in-office schedule (5 days/week).
- There are two shifts available, with a typical 40-hour work week. These shifts are subject to change and management discretion;
- Morning shift: 7:00 AM – 3:30 PM
- Afternoon shift: 3:00 PM – 11:30 PM
CLV may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with the position requirements by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
About CLV
For more than 50 years,
CLV Group has specialized in building vibrant communities that our residents across Canada are proud to call home. Our standard of excellence is no accident – it’s driven entirely by our amazing people.
Our dynamic, integrated real estate platform spans investments, acquisitions, development, asset management, property management and corporate services. That breadth creates opportunities for our people to contribute across the full real estate lifecycle and take on challenges that accelerate their growth.
About InterRent
Established in 2006 as an unincorporated, open ended real estate investment trust, InterRent grew into a leading Canadian multi-residential organization, with a strong presence in the Greater Toronto and Hamilton Area, Ottawa, Montréal, and Vancouver. Throughout its history, InterRent successfully repositioned communities, enhanced the resident experience, and created lasting value for residents, employees, investors, and the communities it served. Recognized for its innovative approach and best in class management platform, InterRent helped shape the evolution of Canada’s multi-residential sector and established a legacy of operational excellence, disciplined growth, and industry leadership.
Together we’re expanding quickly, investing boldly, and building for the future. If you’re looking to develop a meaningful career with extraordinary potential, we’d love to hear from you.
Our Commitment to an Inclusive and Accessible Hiring Process
We are committed to diversity in our workforce and are proud to be an equal opportunity employer. We are excited to work with talented people.
All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.
We strive to make our website and application process accessible to all users. Accommodation is available upon request for candidates taking part in all aspects of the selection process. Please send an email to
[email protected] with the nature of your request and your contact information. This email is for accessibility requests only and cannot be used to inquire about the status of applications.
Our team handles a lot of sensitive information, which means we require all candidates that receive and accept employment offers to complete a background check before being hired.
Only selected candidates will be contacted. No phone calls please.
We appreciate your interest in exploring a career with CLV Group!
📌 Concierge (Toronto)
🏢 InterRent REIT
📍 Toronto