**100% On-Site Monday - Friday in Windsor, Ontario, Canada**

Job Summary

Responsible for daily, monthly, and annual credit collections, reporting and analysis. Partners with Finance, Accounting, Shared Services and Sales Teams. Interacts with customers and external sources to; obtain and analyze data needed for credit limits and collections

Key Accountabilities:

- Credit Analysis & Risk Management
- Review credit applications, financial statements, trade references, and credit bureau reports.
- Conduct financial and credit risk assessments for new and existing customers.
- Research customer credit histories, payment trends, and industry risks.
- Prepare credit recommendations and support management approval decisions.
- Monitor customer credit profiles and identify emerging risks.
- Assist with the establishment and ongoing review of customer credit limits.
- Maintain compliance with company credit policies and risk management practices.
- Customer Onboarding & Master Data Management
- Set up new customers within ERP and related business systems.
- Maintain accurate customer master data, including addresses, payment terms, tax status, organizational changes, and credit limits.
- Ensure customer records are complete, accurate, and compliant with internal controls.
- Support customer onboarding activities and approval workflows.
- Identify opportunities to improve data quality and customer setup processes.
- Cross-Functional Collaboration
- Partner with Sales, Customer Service, Operations, and Finance to support customer onboarding and credit-related matters.
- Assist with customer disputes and account resolution activities.
- Provide management with meaningful insights and recommendations through reporting and analysis.
- Support the development and enhancement of credit and customer onboarding policies and procedures.
- Participate in ERP and process improvement initiatives related to Order-to-Cash operations.




- Other ResponsibilitiesThe duties listed above represent the primary functions of this position. From time to time, the successful candidate may also be required to:
- Monitor the firm’s accounts receivable report and identify overdue accounts.
- Send statement of account to customers.
- Contact customers with overdue accounts and attempt to collect the overdue amount.
- Help customers with any issues or concerns they might have regarding their account.
- Maintain records of contacting customers with delinquent accounts and any customer/operations communications.
- Ensure all customer contact information is correct in the system including names, emails and phone number.
- Fill out customer forms that require payment and contact information.
- Report on any customers with major disputes/issues that are refusing to pay to be reserved.
- Review of past due accounts with AR Manager.
- undefined
- QualificationsEducation & Experience
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- 3-5 years of experience in Credit Analysis, Commercial Credit, Accounts Receivable, Financial Analysis, or a related finance function.
- Experience analyzing financial statements and assessing customer creditworthiness.
- Experience with borrowing base reporting, asset-based lending (ABL), cash forecasting, or treasury support is considered an asset.
- Experience working within an ERP environment.
- Skills & Competencies
- Strong analytical and problem-solving abilities.
- Solid understanding of financial statements and credit risk assessment.
- Advanced Excel and reporting capabilities.
- Excellent attention to detail and data accuracy.
- Solid communication and relationship-building skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong business acumen and sound judgment.

Pay: Up to $75,000.00 per year

Benefits:

- Paid time off

Work Location: In person

📌 Senior Credit Representative (Windsor)
🏢 thyssenkrupp Materials NA
📍 Windsor