Make a difference in client experiences as a Bilingual Customer Care Representative at Element in Canada. Provide exceptional support in both French and English while resolving fleet inquiries.

As a valued team member at Element Fleet Management, you will assist clients and drivers across various fleet services. This remote role requires responding to inquiries through phone, chat, and email in a clear and empathetic manner. Your ability to listen and accurately resolve issues is essential to creating positive client experiences.

Key Responsibilities: • Resolve inquiries via phone, chat,



and email in both languages • Address first-level web support and service requests • Clarify customer needs and offer suitable solutions • Aim for first-contact resolution to enhance user experience • Collaborate with colleagues and meet service targets

Requirements: • Bilingual in French and English, with robust communication skills • Previous customer service experience is preferred • High school diploma or equivalent • Proficient in Microsoft Office applications • Excellent problem-solving and time management abilities

Bring your bilingual expertise to enhance client care at Element Fleet Management in a supportive remote environment.

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📌 Bilingual Customer Care Representative Remote (Edmonton)
🏢 CEI Fleet Collision and Safety
📍 Edmonton