Who We Are

Emterra Group is a dynamic, growth-oriented, and safety-focused group of companies. Our organization has been deemed an essential service by providing collection and processing for recycling, organics, and waste to keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion and the circular economy.

Emterra is proud to be recognized as one of Canada's Greenest Employers, a certified diverse supplier by the Canadian Aboriginal and Minority Supplier Council (CAMSC) and the Canadian Women Business Enterprise National Council (WBE).

Reasons to Apply, Stay and Grow with Emterra :

- Opportunity to be part of one of Canada’s Greenest Employers!
- Competitive wages and annual wage increases!
- Comprehensive health benefits (drug, dental, vision, LTD, life insurance)!
- Employee Assistance Program, paid for by the Company!
- Tuition reimbursement program and professional development support!
- Employee discount programs!
- Be part of an organization that wants to learn and grow!
- Ability to have impact and make change!

Job Duties :

- Ensure timely resolution of customer queries
- Manage daily collections activities, including customer follow-ups, dispute resolution, and payment negotiations.
- Maintain aged AR balances over 60 days within target.
- Collaborate with internal teams to resolve disputes and issues
- Prepare and analyze reports on collection status,



payment trends, and account aging.
- Recommend accounts for further action, such as legal proceedings or write-offs, as necessary.
- Stay updated on industry best practices and regulations related to AR & Collection.
- Ensure compliance with company policies and procedures in all AR activities.
- Perform other business-related duties as required to support the team and organizational goals.

Requirements :

- 1+ years of experience in Accounts Receivable and Collections.
- Proven ability to manage aged receivables and resolve high-risk accounts.
- Robust collections, negotiation, and customer communication skills.
- Proficiency in Microsoft Excel
- Excellent communication and interpersonal skills for customer and team interactions.
- Strong attention to detail, organization, and time management.
- Ability to work independently and collaborate across teams.
- A customer-focused approach to resolving payment issues while maintaining relationships.

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Applicants with disabilities or those who require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

📌 Accounts Receivable Coordinator - Surrey
🏢 Emterra Group
📍 Surrey