Enhance customer satisfaction as a Bilingual Customer Care Representative at Tempur Sealy. This role focuses on providing timely support through various communication channels in a dynamic work setting.

Join Tempur Sealy as the primary contact for customers, dealers, and sales teams. Bring your passion for customer service and problem-solving skills to deliver first-class experiences. Your expertise in order processing and troubleshooting will be key in satisfying customer inquiries and maintaining effective communication with retail partners.

Key Responsibilities: • Manage inbound calls, emails, and instant messages from customers • Provide accurate and timely responses to customer inquiries • Assist dealers and end users with claims, troubleshooting,



and orders • Collaborate across departments to resolve customer issues • Other duties as assigned

Requirements: • Minimum 3 years in customer service or call center role • Bilingual in French and English • Strong communication and organizational skills • Proficiency in Microsoft Excel and PowerPoint • Ability to thrive in a fast-paced environment

Leverage your communication skills and customer-focused attitude to excel at Tempur Sealy and support effective solutions.

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📌 Bilingual Customer Care Representative Tempur Sealy (Toronto)
🏢 Tempur Sealy International
📍 Toronto