Provide exceptional service as a Customer Care Representative at Connect Hearing in Winnipeg, MB. Immerse yourself in client-focused interactions through phone, email, and in-person support.

Connect Hearing is a prominent part of the Sonova family and is seeking a Customer Care Representative. This role involves scheduling appointments, managing client accounts, and assisting with device cleanings and minor repairs. Strong communication and a positive attitude are crucial as you work in a fast-paced retail clinic setting dedicated to enhancing clients’ hearing health.

Key Responsibilities:



• Deliver outstanding customer service in all communication forms • Schedule and organize appointments for Hearing Care Professionals • Maintain client account information accurately • Coordinate with insurance companies for billing operations • Assist with minor in-clinic device repairs after training

Requirements: • Strong communication skills are essential • Experience in accounts receivable preferred • Willingness to travel to other clinics • Passion for learning and helping others • Initiative to learn and grow within the role

Elevate your customer service skills while contributing to a meaningful mission at Connect Hearing in Winnipeg.

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📌 Customer Care Representative at Connect Hearing (Winnipeg)
🏢 Sonova Group
📍 Winnipeg