About Dairy Lane Systems : Dairy Lane Systems started in 1990 as a Surge milking equipment dealer. Since that time, we have expanded our scope to include automated milking robots, stabling, manure management, plumbing and ventilation services. Most recently, we acquired 2 milking equipment dealerships in Western Canada. In addition to the milking equipment sales, service and installation business, we are also involved in the design, build and operation of renewable energy biogas plants (DLS Biogas), the construction of agricultural structures (DLS Structures) and the manufacturing of dairy farm equipment (DLS Manufacturing).

We have grown steadily over the last 30+ years by focusing on our customer’s long-term success. Today, the DLS group of companies (DLS) employ over 140 team members. DLS is proud to offer the best for our people which is why we hire people ready to grow and excel. We know our people are our greatest asset and we provide the opportunity to have a career, not just a job. Join us to be part of a passionate team committed to delivering top-tier service! Your energy, communication and dedication will help us build lasting relationships with our customers.

This is a full-time position Monday - Friday. We offer a total compensation package that includes competitive pay, comprehensive benefits, workwear, PPE and the opportunity for growth and advancement, take the step, come grow with us!!

Job Requirements

Assist customers post sale with any warranty and/or service needs.

Work alongside parts and warehouse coworkers to maintain inventory levels and accuracy

Load and unload parts deliveries.

Check load related documents to ensure shipments are complete and accurate.





Maintain retail sales floor to meet dealership standards and ensure customer satisfaction.

Take a pro-active approach to inventory control by assisting and/or reporting discrepancies.

Greet and assist customers at front counter

Answer phones and direct to applicable department (i.e. service, sales, accounting, etc.)

Unloading, receiving, and storing incoming parts and other materials in the warehouse and yard

Locate parts and other materials, and ship to customers and other branches

Provide assistance to branch service technicians as required

Place inventory stock orders

Make inventory and bin adjustments

Accurately and completely document and report all relevant shipping, receiving, inventory, and stock information

Use parts and warehousing equipment and computer systems

Maintain a professional and collaborative relationship and image with our customers

Provide quality workmanship consistent with company and industry standards

Follow Health and Safety requirements in all regards ensuring prevention of illness/injury

Other duties as required

Skills and Qualifications

Knowledge of parts sales, inventory and the agricultural/dairy industry is beneficial but not required

Proven experience in customer service or customer support roles





Highly organized to plan your day and prioritize your workload meeting deadlines and ensuring customer satisfaction

Forklift license/experience required

Ability to work independently or as part of a team and take ownership of assigned work

Solid communication skills to clearly communicate with customers/team members regarding the work being done

Ability to perform physical tasks that may require climbing, lifting (up to 50 lbs), pushing, bending/stooping

Strong work ethic and desire to be part of a high-performing team

Must be legally entitled to live and work in Canada

Must maintain a valid class 5 driver’s license with a clean abstract and your own vehicle, we are not located on a public transportation route

Enjoy working in a fast-paced environment where your workday is rarely the same but will always be exciting!!

DLS is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Pay is commensurate with experience.

Job Types : Full-time, Permanent

Benefits :

- Dental care
- Employee assistance program
- Extended health care
- Life insurance

Experience :

- Customer service : 2 years (preferred)
- Parts/Inventory: 2 years (preferred)
- Forklift: 2 years (preferred)
- Dairy/Agricultural: 2 years (preferred)

Licence/Certification:

- Class 5 license with clean abstract (preferred)

Work Location: In person

📌 Parts/customer Service Coordinator (Warman)
🏢 Dairy Lane Systems Limited Katchewan
📍 Warman