Receptionist II

Diamond Spring Lodge

Position Type :Part - Time

Hours Per Pay Period :30

Hours of Work :0830h to 1630h Wage Range :$24.86 to $25.86

Closing Date :December 24, 2024 at 4:00 PM

Schedule Rotation : Sunday and Mondays

Job Role

Reporting to the Community Manager and/or designate, the Receptionist II carries out administrative tasks while promoting a high standard of customer service, professionalism, and Homeland Housing policies, procedures, rules, regulations, and guidelines.

Job Duties

1. Represents the site in receiving residents, staff, and the public in a positive, helpful manner, and demonstrates Homeland Housing's Mission, Vision, and Values;

2. Greets and communicates with residents, guests, staff, volunteers, and visitors in a courteous, professional manner;

3. Answer all incoming calls, and respond to caller's inquiries in a positive, qualified manner;

4. Redirect calls as appropriate and take clear, concise messages when required;

5. Maintains a clean, safe, fully stocked, and well-organized reception area;

6. Prepares rent rolls and reconciliations;

7. Assists with resident move-in and move-outs;

8. Prepares and codes invoices, including matching with receiving slips;

9. Prepares or assists in the preparation of purchase orders;

10. Updates resident and employee information and lists;

11. Maintains key and key fob databases;

12. Prepares petty cash and resident trust account reconciliations;

13. Staff scheduling, including on-call responsibilities for scheduling short-notice employee absences;

14. Attends Staff and Workplace Health and Safety Meetings, prepares meeting minutes and agendas;

15. Orders office supplies; and

16. Supports managers and supervisors with project work as time permits.

Knowledge, Skills, and Abilities





Education, Training, and Experience

- Strong English communication skills are required; both written and verbal;
- High school diploma or equivalent;
- Previous office experience, with solid skills in Microsoft Office;
- Previous experience using YARDI® property management software;
- Previous experience using electronic employee scheduling and timekeeping software;
- Clear Vulnerable Sector - Criminal Record Check; Skills and Abilities
- Ability to establish and maintain effective working relationships with residents and their families, site leadership, and departmental employees.
- Ability to organize and prioritize work, meet schedules and deadlines.
- Ability to anticipate needs and take the initiative to complete work in the absence of direct supervision and constant direction;
- Strong communication skills and professionalism when dealing with residents and the public;
- Effective, respectful verbal and written communication.
- Ability to maintain confidentiality and diplomacy.
- Demonstrates initiative and ability to work with mínimal supervision.
- Ability to demonstrate tact, diplomacy, empathy, and patience in providing quality services to residents; and
- Attention to detail and problem solving.
- Must be responsible for maintaining self-wellness and reduced absenteeism.
- Attention to detail and problem solving.

Other

Competition: #HH-HR-REQ 2032

Job Type : Part - Time

Weekend shift premiums

Only those selected will be contacted for an interview.

Job Type : Part-time

Pay: $24.86-$25.86 per hour

Expected hours: 15 per week

Benefits :

- Paid time off

Schedule:

- 8 hour shift

Experience :

- Senior Care: 1 year (preferred)
- Office Adminstration: 2 years (preferred)
- Receptionist: 1 year (preferred)

Work Location: In person

📌 Receptionist (Redwater)
🏢 Homeland Housing
📍 Redwater