- Greet and assist clients and visitors in a professional manner.
- Manage incoming calls using phone systems, directing calls to appropriate personnel.
- Schedule appointments and maintain the appointment calendar.
- Handle electronic medical records (EMR) with accuracy and confidentiality.
- Utilize medical terminology to assist with patient inquiries and documentation.
- Perform administrative tasks such as filing, data entry, and maintaining office supplies.
- Support the dental or medical office staff by coordinating patient flow and ensuring a clean front desk area.
- Familiarity with software systems such as DOMX or other types of dental patient management software is preferred for efficient operation.
Qualifications
- Previous experience in a front desk or receptionist role is highly desirable.
- Knowledge of phone systems and electronic medical records management.
- Understanding of medical terminology and administrative procedures in a healthcare setting.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work effectively in a fast-paced environment while managing multiple tasks.
- A positive attitude and a commitment to providing exceptional customer service.
Join our team as a Receptionist where you can contribute to creating a positive experience for our clients while enhancing your administrative skills in a dynamic environment.