We are a harm-reduction community clinic located in East Toronto. We are looking for a energetic individual to provide phlebotomy, ECG and secretarial services to our clients. This is a permanent part-time position.

The individual will provide secretarial, phlebotomy and ECG services to the patient population of an addiction medicine clinic. He/She will assess, manage and support patients, providing appropriate documentation, and will work collaboratively with the physicians to implement care plans and provide follow-up with the patient. He/She will work to their full scope of practice within the addiction medicine setting; some duties will vary depending on the Clinic and patient population.

As a Medical Secretary / Phlebotomist at our community addiction clinic, you will play a vital role in ensuring efficient clinic operations and providing quality patient care. Your responsibilities will include a combination of administrative tasks and phlebotomy duties.

Key Responsibilities :

- Administrative Tasks :

- Patient Communication : Handle phone calls, inquiries, and appointment scheduling. Provide compassionate and accurate information to patients.

- Appointment Coordination : Schedule patient appointments, manage calendars, and coordinate with healthcare providers.

- Record Keeping : Maintain electronic health records (EHRs) and organize patient files

- General Office Support : Assist with office supplies, mail distribution, and other administrative tasks.

- Phlebotomy Duties :

- Blood Collection : Perform venipuncture and capillary blood draws on patients of varying ages.

- Sample Labeling and Handling : Properly label and handle blood specimens for accurate testing.

- Patient Interaction : Ensure patient comfort, explain procedures, and address any concerns.





- Adherence to Protocols : Follow infection control guidelines, safety protocols, and ethical standards.

- Collaboration : Work closely with physicians, nurses, and laboratory staff to coordinate blood collection and testing.

Qualifications :

- Education : High school diploma or equivalent. Certification in phlebotomy preferred.

- Internationally trained RNs/RPNs are welcome.

- Skills :

- Excellent communication and interpersonal skills.

- Attention to detail and strong organizational abilities.

- Compassion, empathy, and a patient-centered approach.

- Ability to multitask and prioritize effectively.

Working Environment :

- Fast-paced clinic setting with a diverse patient population.
- Collaborative team environment focused on holistic patient care.

We look forward to welcoming a dedicated and compassionate individual to our team! If you meet the qualifications and are passionate about making a difference in addiction medicine, we encourage you to apply. Preference given to those with experience in a harm reduction or primary care setting. Demonstrated computer literacy Experience with electronic medical records preferred Current CPR — Healthcare Provider

We seek to attract and retain individuals who will work together to create and sustain a vibrant, healthy, safe and caring community. While all responses will be appreciated and handled in strictest confidence, only those being considered for interviews will be acknowledged.

Job Type : Part-time

Pay: From $20.00 per hour

Expected hours: 16 - 20 per week

Application question(s):

- Can you describe your understanding of and/or experience with harm reduction programs?
- Can you describe your experience with vulnerable populations?

Work Location: In person

📌 Medical Receptionist/phlebotomist (York)
🏢 Kickstart Medical
📍 York