The Role

Key Responsibilities Manage the scheduling and daily operation of the Housekeeping team Assist with hiring and recruitment of housekeeping staff Responsible for training and development of staff Responsible for adhering to budgets regarding scheduling, amenity and linen procurement and subsequent reporting Responsible for inventory and purchasing of housekeeping cleaning supplies and other operational supplies Ensure rooms and public areas are cleaned as required by business and staffing levels Perform room inspections in accordance with Killarney Mountain Lodge standards Provide daily hands-on assistance and guidance to housekeeping team Ensure all staff are working in a cooperative and efficient manner in accordance with Killarney Mountain Lodge standards Attend weekly manager meetings Coordinate repairs or deficiencies with the Maintenance Manager Clear communication with Front Desk on room cleanliness through WebRezPro housekeeping app Work with the Human Resources Manager using established employee performance evaluations All other duties as assigned by the General Manager Key Goals Achievement of budgeted housekeeping cost percentages A minimum of 10 rooms cleaned per person per day Achievement of 90% guest approval rating for the Housekeeping department Meet staff retention markers

Requirements : High school diploma, G.E.D.



or equivalent 3-5 years of experience in a supervisory role Experience in all aspects of customer service and people management Demonstrated ability to lead and direct a team Strong working knowledge of hospitality industry principles, methods, practices, and techniques Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments Flexible with standard working hours based on business levels and check-in / check-out requirements Strong working knowledge of accounting practices and principles Ability to analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions required Exceptional conflict resolution, negotiation, and objection handling skills Able to respond quickly in a dynamic and changing environment

Other duties as assigned

Supervision & Budget Authority This role entails supervisory authority and some budgetary authority

Physical Environment Environment can be quick paced and noisy Requires both indoor and outdoor work Required to be on your feet 80-100% of your shift Ability to perform extensive walking, bending, kneeling, lifting, reaching, and stretching Working conditions vary based on time of year Ability to lift 25-50lbs

Valid Canadian work permit and/or Canadian residency required

Dedicated Management housing at a nominal fee Meals on shift

Job Types : Full-time, Permanent

Salary : $50,000.00-$55,000.00 per year

Additional pay:

- Bonus pay

Schedule:

- 8 hour shift

Application question(s):

- Do you have a valid Canadian Work Visa or citizenship?
- Do you reside in Canada?

Experience :

- housekeeping: 5 years (preferred)
- Hotel Housekeeping Management: 2 years (required)

📌 Housekeeping Manager (Killarney)
🏢 Killarney Mountain Lodge
📍 Killarney