Multi-Store Manager - Cannabis Retail Operations Position Summary

The Multi-Store Manager is responsible for overseeing the full operational performance, compliance, and profitability of multiple cannabis retail dispensaries. This leadership role drives revenue growth, ensures regulatory excellence, develops high-performing teams, and maintains exceptional customer experience standards across all locations. The Multi-Store Manager acts as the strategic bridge between ownership and store-level management.

This role requires operational expertise, strong business acumen, and a deep understanding of cannabis retail regulations.

Key Responsibilities Operational Leadership

- Oversee daily operations of multiple dispensary locations.
- Ensure consistent execution of company policies, SOPs, and brand standards.
- Develop and implement operational strategies to increase efficiency and profitability.
- Conduct routine store visits, audits, and performance evaluations.

Compliance & Regulatory Oversight

- Ensure full compliance with all federal, provincial/state, and municipal cannabis regulations.
- Oversee inventory controls, security standards, and reporting requirements.
- Maintain readiness for inspections and regulatory audits.
- Train management teams on compliance updates and risk mitigation.

Team Leadership & Development

- Recruit, train, mentor, and evaluate Store Managers and Assistant Managers.
- Build solid leadership pipelines and succession plans.
- Set performance goals and accountability structures.
- Foster a positive, inclusive, and high-performance culture.

Sales & Customer Experience

- Ensure best-in-class customer service standards across all locations.




- Analyze sales data and customer trends to improve performance.
- Implement promotional strategies and community engagement initiatives.
- Maintain consistent brand presentation and merchandising excellence.

Inventory & Supply Chain

- Oversee inventory management, purchasing, and vendor relationships.
- Monitor product performance and category profitability.
- Reduce shrinkage and implement loss prevention strategies.

Reporting & Communication

- Provide regular performance reports to executive leadership.
- Communicate company initiatives and updates to store-level teams.
- Collaborate with marketing, HR, and finance departments to align strategy.

Qualifications

- 3+ years multi-unit retail management experience (cannabis retail preferred).
- Strong understanding of cannabis retail regulations and compliance requirements.
- Proven success managing across multiple locations.
- Exceptional leadership, coaching, and team-building skills.
- Strong analytical and problem-solving abilities.
- Ability to travel between store locations regularly.

Core Competencies

- Strategic Thinking
- Operational Excellence
- Financial Acumen
- Compliance Expertise
- Leadership & Coaching
- Conflict Resolution
- Change Management
- Data-Driven Decision Making

Work Environment

Fast-paced, highly regulated retail environment requiring frequent travel between locations, strong attention to detail, and the ability to adapt to evolving regulations and market trends.

Job Types : Part-time, Permanent

Pay: $22.00-$26.00 per hour

Benefits :

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Experience :

- Customer service: 1 year (preferred)

Work Location: In person

📌 Multi Store Manager (Edmonton)
🏢 Firestone Cannabis Edmonton
📍 Edmonton