22 Oct
|
Wealthsimple
|
Winnipeg
22 Oct
Wealthsimple
Winnipeg
Lead fraud investigations at Wealthsimple, coaching investigators and resolving complex cases across account takeovers, payments, and digital assets.As Team Lead, you will manage a pod of Fraud Investigators within Wealthsimple’s Security and Risk group. You will guide daily operations, oversee complex queues, and protect investigative quality while meeting case-closure SLAs. Your work will connect fraud detection, coaching, documentation, and cross-functional defense improvements.Key Responsibilities:
Manage daily operations for a pod of Fraud InvestigatorsConduct one-on-ones, side-by-sides,
and investigative coachingOversee complex fraud queues and case-closure SLAsEscalate and resolve ambiguous or high-dollar investigationsLead calibration sessions and document emerging fraud typologiesRequirements:
Three-plus years of hands-on backend fraud investigations experienceExperience with banking, payments, account takeovers, or digital assetsProven mentoring, coaching, or peer leadership experienceDeep understanding of fraud typologies and financial ledgersExceptional written and verbal communication skillsBring decisive leadership, fraud expertise, and robust investigative judgment to Wealthsimple’s Fraud Investigations team.
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📌 Fraud Investigations Team Lead (Winnipeg)
🏢 Wealthsimple
📍 Winnipeg