Location:
Grande Prairie and Peace River, ABCompany:
Government of AlbertaInformation Officer and Lead Information Officer
Job InformationJob Title: Information Officer and Lead Information OfficerJob Requisition ID: 78498Ministry: Forestry and ParksLocation: Grand Prairie & Peace River - Saskatoon Island Provincial Park, Young’s Point Provincial Park, Moonshine Lake Provincial Park, and Historic Dunvegan Provincial ParkFull or Part-Time: Full-TimeHours of Work: 40 hours per weekPermanent/Temporary: Temporary – Wage, SeasonalScope: Open CompetitionClosing Date: Open Until Suitable Candidate FoundClassification: Administrative Support 2 (AS2) / Administrative Support 3 (AS3)Salary:Administrative Support 2 (AS2)
based on 40 hours per week: $23.79 - $26.76 per hourAdministrative Support 3 (AS3)
based on 40 hours per week $23.28 - $29.46 per hourIn addition to regular wages, regular Wage employees receive 11.6% in lieu of perks and vacation leave:- 5.6 percent
of regular wage earnings instead of paid holidays- 6 percent
of regular wage earnings instead of annual vacation payIn addition to the regular wages and the additional pay in lieu of benefits and vacation, regular wage employees are entitled to shift premium pay:- $3.25 per hour for weekends and holidays- $2.75 per hour for eveningsProvincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations.For more information about the Ministry of Forestry and Parks, visit our website at:




.The Grande Prairie and Peace River Districts are part of the North Region. The districts include Historic Dunvegan Provincial Park, O’Brien Provincial Park, Musreau Lake Provincial Recreation Area, Kleskun Hill Provincial Park, Young’s Point Provincial Park, and Saskatoon Island Provincial Park.The Grande Prairie and Peace River Districts are seeking motivated, courteous, and hardworking individuals with exceptional customer service skills to fill the Seasonal Information Officer and Lead Information Officer positions for the following parks:
Saskatoon Island Provincial ParkYoung’s Point Provincial ParkMoonshine Lake Provincial ParkHistoric Dunvegan Provincial ParkTo see the geographic map of the North Region, download the pdf here : alberta-parks-protected-areas-provincial-map.Information Officers (IOs)
and
Lead Information Officers (LIO)
serve as the front-line government contact for public campground registration, queries and comments related to travel in – and recreational use of – Provincial Parks, Recreation Areas, Wildland Parks, Natural Areas, and surrounding areas. Their role is to create a positive experience for visitors by providing useful and timely information regarding park activities, rules and regulations, campground registration, and nearby amenities. The role focuses on exceptional front-line customer service in person, on the phone,



and through email to assist visitors, support engagement, provide information, problem solve issues, and aid in the delivery of the SHOP reservation service for campgrounds.NOTE:
These positions work full-time in the campground registration booth or store.The
Lead Information Officer
role focuses on higher level administrative and leadership tasks, scheduling, staff training, visitor concern management, on-site troubleshooting, retail inventory management, cash reconciliation, and reporting.We are currently looking to hire:
8 Information Officers (AS2)1 Lead Information Officer (AS3)As an Information Officer (AS2), duties and responsibilities include, but are not limited to :Visitor Services Operations
Provide exceptional customer serviced as the first point of contact for day users and overnight campers – greet and welcome all visitors in a friendly, approachable, and professional manner.Understand SHOP.AlbertaParks.Ca functions to educate the public on Alberta Parks Reservation System and utilize the ASPIRA software system to register campers, update visitor information, enter self-registration data, and process payments or refunds.Participate in all required visitor service operations which may include camper compliance, retail services, group unit counts, and public information sharing.Proficiency with ASPIRA software and functions to operate cash register and point of sale machine, ensuring floats and cash outs are accurate and balanced.Retail sales of product and services which include firewood, concession items, ice, ice cream, and rentals (where applicable).Responsible for inventory management and control – restocking of merchandise, general

📌 Information Officer And Lead Information Officer (Toronto)
🏢 Government of Alberta
📍 Toronto