Enhance patient experiences as a Pharmacy Care Concierge with Shoppers Drug Mart. Help patients navigate care services while promoting the PC Health app in a local pharmacy setting.
This role integrates new Pharmacy Care Clinic features into existing services, ensuring effective pharmacy workflows. As a Care Concierge, you will welcome patients, manage their appointments, and verify health details to provide seamless access to pharmacy services. Your focus will be on delivering outstanding customer service and ensuring confidentiality.
Key Responsibilities:
• Create positive patient experiences at the pharmacy clinic
• Verify health cards and manage patient registrations
• Assist patients with paperwork and inquiries




• Schedule appointments and uphold confidentiality standards
• Drive awareness of PC Health app usage
Requirements:
• Experience in retail pharmacy or medical clinic
• Strong customer service and communication skills
• Ability to maintain patient confidentiality
• Excellent time management and organizational skills
• Proficiency with Microsoft Outlook and learning new technologies
Support your local community by creating exceptional patient interactions at Shoppers Drug Mart.

📌 Pharmacy Care Concierge at Shoppers Drug Mart (London)
🏢 Shoppers Drug Mart
📍 London