Who We AreBGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for recent opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at
SummaryThe Director of Portfolio Asset Management is the strategic and operational leader for multiple client asset management workstreams as part of BGIS's integrated facility management product serving corporate and enterprise real‐estate portfolios. The director blends deep technical mastery of building systems, capital planning, and digital asset intelligence with senior‐level business transformation, client engagement and people leadership. As a subject‐matter expert, the director will spearhead the transition and go‐live of complex accounts and initiatives, launch first‐generation outsourcing programs, drive cross‐functional integration of asset‐management systems, support mentoring of the next generation of Asset Management & Capital Planning professionals, and deliver sustainable profitability across assigned client portfolios.
Specific responsibilities include but not limited to:
Partner with the Senior Director to develop, execute and continuously refine the integrated asset‐management product‐line strategy.
Ensure high‐quality delivery of all asset‐management programs that meet or exceed client expectations and internal performance metrics.
Cultivate and maintain strategic relationships with senior‐level client stakeholders, driving satisfaction, retention, and cross‐sell opportunities.
Provide escalation handling and backup support for other asset‐management engagements within the practice.
Key Duties & ResponsibilitiesStrategic Leadership
Define the vision and integrated asset‐management strategy specific to each client and account.
Translate organizational goals into actionable, scalable business plans that align with corporate real‐estate objectives.
Support the implementation of asset management best practices and serve as a client champion of continuous improvement of processes, technologies, & service delivery models.
People Management
Build, coach, and retain a high‐performance team of asset managers and analysts.
Lead recruitment, performance management, succession planning, and professional development initiatives.
Serve as a mentor to mid‐level leaders in Asset & Capital Planning functions.
Integrated Service Delivery
Oversee end‐to‐end delivery of integrated asset‐management programs– from asset information, data collection,
preventive & predictive maintenance to capital budgeting, life‐cycle costing, and project business case development & budget approvals.
Ensure that all engagements align or exceed quality standards (eg ISO9001, ISO14001) and client SLAs.
Client Relationship Management
Serve as an escalation or strategic liaison for assigned client accounts.
Resolve escalated issues, manage expectations, and sustain high‐level satisfaction scores.
Build long‐term partnerships that unlock cross‐sell opportunities across facilities, operations, & capital projects.
Technical Expertise & Innovation
Provide hands‐on guidance on all existing and future building systems and tangible property assets.
Lead the design and implementation of integrated asset‐management frameworks, combining physical assets with digital data for predictive insight.
Drive continuous innovation in analytics, AI/ML forecasting, and sustainability metrics.
Governance, Compliance & Risk Management
Ensure all programs meet MSA requirements.
Support the implementation and updates of client asset risk management strategies and plans.
Knowledge & Skills
A Master's degree in Engineering, Data Science, Business Administration, or a related technical field is strongly preferred;
advanced certificationsfurther enhance qualifications.
More than 10 years of hands‐on experience managing integrated asset and facility programs across diverse corporate real‐estate portfolios, with client‐side exposure and a proven track record of leading large‐scale business transformation
📌 Director, Portfolio Asset Management (Markham)
🏢 BGIS
📍 Markham