We're Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We've made bold commitments to become net-zero by 2040 across all mortgages and loans, and we're actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we're proud to be consistently recognized as one of the country's Top Employers. If you're ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today

Your Role in Supporting Our Members:As a Fraud Tech Lead, you will provide technical leadership across Vancity's Information Technology Services (ITS) team, driving the design, integration, and optimization of fraud detection tools across digital banking, payments, onboarding, and member-facing systems. You'll guide tool selection and implementation, shape our fraud prevention roadmap, and collaborate with Security, Risk, Compliance, and Operations teams to ensure member safety and regulatory compliance. We're seeking a strategic and hands‐on leader with deep expertise in fraud prevention and enterprise-scale IT solutions.

This is a Full‐time, Permanent role based at Vancity head office. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement, you will be expected to be on‐site for events and business demands when needed.





How You'll Make an Impact:

Owning the ITS fraud prevention technology roadmap with a focus on digital channels and payments fraud

Leading evaluation and adoption of fraud tools such as Actimize, Feedzai, SAS, FICO, or equivalent

Ensuring fraud prevention is embedded into ITS architecture and platform standards

Overseeing design, integration, and optimization of fraud tools within Vancity's stack including Salesforce, MuleSoft, Intellect, and digital banking platforms

Delivering fraud solutions that address account takeover, transaction monitoring, identity verification, and payments fraud scenarios

Leading cross‐functional ITS teams to deliver fraud‐related initiatives on time and within scope

Ensuring APIs, data pipelines, and monitoring frameworks support real‐time fraud detection

Building dashboards and monitoring solutions leveraging Splunk, Datadog, Dynatrace, or equivalent APM/logging tools

Partnering with analytics teams to enable anomaly detection and machine learning capabilities

Aligning ITS monitoring with SOC operations for faster fraud incident detection and response

Mentoring ITS developers, analysts, and architects on fraud tool usage and integration best practices

Collaborating with Security, Risk,



and Compliance to ensure solutions remain member‐first and regulatory‐compliant

What You'll Bring to the Team:

Bachelor's degree in Computer Science, Information Systems, or related field

Minimum 7 years in software engineering, solution architecture, or technical leadership

Proven leadership of cross‐functional technical teams

Strong hands‐on experience with fraud detection tools such as Actimize, Feedzai, SAS, FICO, or equivalent

Demonstrated experience in fraud prevention for digital banking channels and payments systems (e.G., wires, e‐transfers, card payments)

Familiarity with tech tools and stack such as MuleSoft, APIs, Intellect, Salesforce

Data programming: SQL and Python

Real‐time streaming: Kafka or RabbitMQ

Strong grasp of security design patterns, API authentication, and data governance

Experience delivering enterprise‐scale IT solutions that include tool integration and adoption

Knowledge of Canadian banking regulations, AML/KYC standards, and payment networks

Exposure to machine learning or AI for fraud prevention

Experience working in regulated, high‐security IT environments

You'll Thrive Here If You Are:

Strategic – Able to translate fraud prevention goals into scalable technical solutions

Cooperative – Skilled at working across departments to align priorities and deliver results

Analytical – Comfortable with data‐driven decision making and anomaly detection techniques

Member‐focused – Committed to building solutions that pro

📌 Fraud Technical Lead (Vancouver)
🏢 Vancity
📍 Vancouver