Job Description

Job Description

SENIOR ACCOUNT MANAGER ROLE OVERVIEW We are Klever, The Human Ad Tech Company. We are looking for a skilled Senior Programmatic Account Manager to join our dynamic team. In this role, you'll become a trusted advisor to our clients and deliver highly effective programmatic advertising solutions to unlock their full growth potential. The ideal candidate is a talented proposal crafter with exceptional communication and organizational skills, who thrives in a collaborative, fast-paced environment. As part of the Account Management Team, you'll manage various communication channels and coordinate deliverables, ultimately driving revenue growth and building client loyalty through the delivery of exceptional campaign performance and customer experiences.

JOB DESCRIPTION

Act as a trusted advisor and strategic partner to the sales team. Manage the full client life-cycle, fostering long-term partnerships, exceeding performance goals, and identifying upsell/cross-sell opportunities. Leverage your programmatic expertise to craft winning proposals that translate client needs into strategic solutions, maximizing ROI. Develop data-driven recommendations to unlock client success by defining measurable metrics aligned with their goals and addressing their business challenges.

Ensure smooth client onboarding and servicing by collaborating seamlessly across departments. Nurture client relationships, balancing the needs of all stakeholders and maximize growth potential through outstanding customer servicing. Liaise across clients and internal departments to ensure successful coordination of deliverables, efficient campaign execution, and performance optimization. Respond to RFPs, RFQs and RFIs with speed and accuracy.





Develop winning proposals that clearly articulate our unique value propositions and demonstrate a deep understanding of client needs. Produce meaningful reports to demonstrate the impact of our solutions on client business objectives, using data and insights. Proactively identify and communicate the ongoing value we deliver to clients, fostering deep partnerships and securing long-term client satisfaction. SKILLS REQUIRED 5-7 years of experience in programmatic account management.

Agency experience (a plus). Proven leadership in a programmatic environment (a plus). Robust sales acumen and a proven ability to identify and capitalize on upsell and cross-sell opportunities for existing clients. Experience creating and executing media plans across programmatic channels (e.g. display, native, audio, CTV/OTT/OLV, YouTube, DOOH) using blocking charts. Expertise in audience segmentation, online consumer behavior analysis, and building audience personas.

Hands-on experience with DSPs (DV360 & CM360 preferred). Thrives in a fast-past environment with strong multitasking and deadline management skills. Adapts quickly to new tools and the evolving media landscape. Data-driven and analytical. Strong communication and organizational skills. Digital marketing expertise with deep understanding of success metrics, attribution modeling and customer journey mapping.

Advanced reporting and visualization skills. Expert-level user of Excel or Google Sheets (a must).



Proficiency in Microsoft Office Suite or Google Workspace (a must). Proficiency in Salesforce or other CRM platforms (a plus). Exceptional interpersonal skills, including active listening, empathy, and conflict resolution. Leverages emotional intelligence to build rapport and navigate complex relationships.

Fluently Bilingual French & English (written and spoken) required. — GESTIONNAIRE DE COMPTES PROGRAMMATIQUES SENIOR APERÇU DU POSTE Nous sommes à la recherche d'un(e) gestionnaire de comptes programmatiques sénior pour rejoindre notre équipe dynamique. Dans ce rôle, vous deviendrez un conseiller de confiance pour nos clients et fournirez des solutions publicitaires programmatiques hautement efficaces afin de libérer leur plein potentiel de croissance.

Le candidat idéal est un créateur de propositions talentueux, doté d'excellentes compétences en communication et en organisation, qui s'épanouit dans un environnement collaboratif et dynamique.

En tant que membre de l'équipe de gestion des comptes, vous gérerez divers canaux de communication et coordonnerez les livrables, contribuant ainsi à la croissance des revenus et à la fidélisation des clients grâce à des performances de campagne et des expériences client exceptionnelles.

DESCRIPTION DU POSTE
Agir en tant que conseiller de confiance et partenaire stratégique de l'équipe des ventes.

Gérer le cycle de vie complet du client, en favorisant des partenariats à long terme, en dépassant les objectifs de performance et en identifiant les opportunités de vente additionnelle et croisée. Tirer parti de votre expertise programmatique pour élaborer des propositions gagnantes qui traduisent les besoins

📌 Gestionnaire de comptes programmatiques sénior/ Sr Programmatic AM (Canada)
🏢 Klever Programmatic
📍 Canada