Claims Representative II- Subrogation (Canada)

Claims Representative II- Subrogation (Canada)

22 Oct
|
Intact Financial
|
Canada

22 Oct

Intact Financial

Canada

Together, we help people, businesses, and society prosper in good times and be resilient in bad times. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Adaptable wellbeing, including telemedicine, Wellness account and much more Annual bonus the target (subject to personal and company performance): Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. Claims Representative II Subrogation , your work will have a big impact on the investigation, negotiation and settlement of property and/or automotive physical damage subrogation claims. You will provide quality service and ensure prompt and equitable recovery of claims in line with Corporate policies and standards. Investigate property loss files with moderate complexity to support prompt and equitable recoveries in line with corporate policies and standards. Conduct investigations by determining necessary contacts, collecting feasibility and/or civil action information, and protecting recovery opportunities. Analyze and document claim files by gathering and reviewing repair reports, statements from third party adjusters, claimants, witnesses, and other pertinent parties. Negotiate and settle claims with authority limits while collaborating with third parties, lawyers, insurers, and internal stakeholders.



Provide quality customer service by responding to inquiries related to investigations and the claims process. Maintain effective communication and relationships with claims departments, legal partners, experts, and external vendors. Ensure claims are handled in accordance with service standards, policies, and best practices. Identify opportunities for process improvements and operational efficiencies. Support additional duties and projects as assigned.​ University degree or any combination of training and experience deemed relevant for the role CIP designation (or working toward completion) is considered an asset. Minimum 1–2 years of experience handling property, casualty, and/or subrogation claims. Ability to work collaboratively in a fast-paced, customer-focused environment. Proficiency with Microsoft Office applications and claims management systems. A continuous improvement mindset with a focus on customer experience and operational excellence. This role is eligible for employee referral bonus. #At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

📌 Claims Representative II- Subrogation (Canada)
🏢 Intact Financial
📍 Canada

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