22 Oct
|
Toronto Parking Authority
|
Canada
22 Oct
Toronto Parking Authority
Canada
Job Description
Job Description
ABOUT THE ROLE
Reporting to the Director, Parking Development, the Senior Manager, EV Development is responsible for leading the strategic growth, operational performance, expansion, and commercialization of the Toronto Parking Authority's EV charging business. The position provides overall leadership for EV charging network planning, deployment, operations, partnerships, technology platforms, customer experience, revenue growth, and capital programs.
The Senior Manager will develop and execute TPA's EV charging strategy, oversee the growth and performance of the Green P EV charging network, and ensure successful delivery of infrastructure expansion projects, technology integrations, utility initiatives, and strategic partnerships. Working closely with Operations, Technology, Finance, and external stakeholders, the role will support TPA's transformation into a leading mobility services provider while delivering strong customer, operational, environmental, and financial outcomes.
RESPONSIBILITIES
Product Management and Execution Develop and execute TPA's EV charging strategy and multi-year roadmap, including network expansion, customer products, technology enhancements, and revenue growth initiatives. Lead planning, prioritization, business case development, and execution of EV charging infrastructure projects across TPA facilities and partner sites.
Execute on key strategic initiatives to deliver superior experiences that bridge the digital and physical worlds, empowering customers to engage with the TPA across multiple channels to drive revenues and enhance customer experiences. Oversee development and implementation of public charging programs including Level 2 charging, fast charging hubs, fleet charging opportunities,
and future mobility solutions.
Lead strategic partnerships with charge point operators, utilities, technology providers, government agencies, and other industry stakeholders. Manage EV charging network growth initiatives, including site selection, deployment planning, commercialization strategies, and utilization optimization. Oversee all EV-related procurement activities, including development of Scope of Work documentation, Requests for Proposal (RFPs), Requests for Quotations (RFQs), Expressions of Interest (EOIs), and contract negotiations.
Lead implementation of customer-facing technologies, payment platforms, software integrations, roaming relationships, and digital products that improve customer experience and operational efficiencies.
Represent TPA in industry working groups, utility consultations, regulatory discussions, pilot programs, and stakeholder committees related to EV charging and transportation electrification Coordinate approvals and stakeholder engagement activities with City divisions, external agencies, utilities, councillor offices, and Business Improvement Areas as required. People Leadership Provide leadership, direction, coaching, and performance management to the Manager, EV Charging Operations and Lead, EV Network Development.
Establish goals, priorities, and performance expectations aligned with departmental and corporate objectives.
Foster a culture of accountability, innovation, collaboration, customer service, and continuous improvement. Lead cross-functional teams and external consultants in the delivery of strategic EV initiatives. Build and maintain robust working relationships across Operations, Technology, Finance, Marketing, and external stakeholders.
Identify resource requirements and engage external resources or consultants as required to support project delivery. Reporting and Insights Develop and monitor EV charging business KPIs, operational metrics, throughput targets, revenue forecasts, service level standards, and customer experience measures. Analyze charging network performance, transaction trends, customer behavior, pricing effectiveness, asset utilization, and operational efficiency.
Prepare monthly, quarterly, and annual reporting on business performance, strategic initiatives, capital projects, and operational outcomes. Use data analytics and business intelligence tools to support investment decisions, network optimization, and strategic planning.
Identify opportunities to improve charger reliability, customer satisfaction, network utilization, and financial performance. Financial and Commercial Management Accountable for management of EV business unit operating and capital budgets, forecasts, and financial performance. Lead annual business planning, operating budget preparation, and capital investment planning for EV charging programs. Develop revenue growth strategies and identify cost optimization opportunities across the EV portfolio.
Lead funding applications, grant programs, incentive opportunities, and reimbursement claims in collaboration with Finance and external agencies. Support lo
📌 Sr Manager, EV Network Development (Canada)
🏢 Toronto Parking Authority
📍 Canada