Step into the role of HR Operations Analyst at RTX, based in Longueuil, Quebec. This position calls for a customer-oriented approach to manage HR inquiries effectively in a supportive hybrid environment. As an HR Operations Analyst, you will play a crucial role in enhancing the employee experience by resolving inquiries across multiple platforms. This full time role requires 1 to 3 years in HR shared services or operational support, along with strong analytical abilities and familiarity with HR systems like Workday and ServiceNow.

Key Responsibilities
• Resolve HR inquiries with empathy and efficiency
• Influence service culture positively through interactions
• Conduct data analysis to propose process improvements
• Document complex cases and escalate as necessary
• Support HR transformation and employee experience projects

Requirements:
• 1 to 3 years experience in customer service or HR
• Excellent problem-solving and analytical skills
• Detail-oriented with strong documentation abilities
• Proficient in MS Office, Workday, ServiceNow
• Bachelor’s degree in HR or a related field Join RTX to help advance HR services and enhance workplace culture.

📌 HR Operations Analyst with RTX (Canada)
🏢 Prattwhitney
📍 Canada