Elevate provider experiences at Sailor Health as a remote Provider Support Coordinator. Your role is vital in delivering outstanding support to mental health professionals across the network. As a dedicated full-time coordinator, you'll be responsible for fielding real-time calls and emails, addressing various provider inquiries. This position is ideal for those with excellent organizational skills who thrive on building relationships and providing solutions. You'll play a crucial role in ensuring that providers feel empowered and supported in their mission to assist older adults.
Key Responsibilities
• Manage email support for provider inquiries
• Answer real-time provider calls to resolve issues
• Keep records of outstanding provider requests
• Conduct regular check-ins with the provider network
• Provide customer service that reflects Sailor Health's values
Requirements:
• Robust organizational and follow-through skills
• Comfortable with ambiguity and taking initiative
• Good judgment in prioritizing tasks
• Warm, engaging communication style
• Experience in a client-support or service role Support mental health providers effectively and improve care for seniors at Sailor Health.
📌 Sailor Health Provider Support Coordinator Needed (Canada)
🏢 Sailor Health
📍 Canada
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