Hourly Rate: $19.43 – Check out the YMCA’s total compensation package

Location: Cedar Glen YMCA Outdoor Centre

Work Hours: On call as needed

Employment Type: Contract Part Time Hourly - 3 months with the potential for extension (Existing Vacancy)

Number of Vacancies: 1

Anticipated Start Date: October 13, 2026

Deadline to Apply: October 9, 2026 at 5:00pm

Be the Spark Join our passionate team at YMCA Cedar Glen where we have been providing our program for over 20 years

Front Desk Host provides support to ensure a smooth and welcoming experience for all guests. The role involves coordinating daily operations at the front desk, assisting visitors, and supporting site activities. It requires maintaining effective communication with guests and team members and helping to ensure a safe and organized environment. The position also contributes to the overall efficiency of site operations. Front Desk Host performs a variety of tasks to support the day-to-day functioning of the facility.

In this role, you will:

- Maintain an Account Holder relationship with a set portfolio of groups, managing all communication from initial booking to post-visit follow-up, including virtual and in-person information sessions, to ensure all guests have an enjoyable experience at Cedar Glen
- Welcome guests upon arrival and check them in by confirming numbers and dietary information, completing paperwork, collecting room assignment sheets, and gathering additional details or special requests, while ensuring any last-minute needs are communicated to relevant departments and appropriate arrangements are made
- Check in regularly with guests during their stay and provide support throughout their visit, responding appropriately to any questions, needs, or issues as they arise
- Deliver a community meeting and meal speech to each group on arrival, introducing them to the site, explaining emergency procedures, and providing guidelines and relevant information pertaining to their stay
- Provide support to various departments, including Food Service, Maintenance,



and Housekeeping, as it pertains to a group’s visit, which may include vacuuming or mopping, spot cleaning washrooms and meeting rooms, restocking paper products, supplies, and equipment, delivering snacks, and restocking beverage stations where necessary
- Ensure Health & Safety procedures, including Covid-19 guidelines, are adhered to, and share duties with the staff team to keep the site clean, organized, and safe
- Be responsible for group departure and check out by collecting room keys and payment, tidying spaces and bedrooms used, and returning equipment such as AV carts and flip chart stands
- Be responsible for end-of-day lock up, including turning off lights, adjusting heat, closing windows, and locking all doors
- Perform other duties as assigned

You bring:

- Completed or in the process of completing Ontario Secondary School Diploma (OSSD) or equivalent experience
- Valid Standard First Aid and CPR Level C certification OR Intermediate First Aid and CPR level C certification issued by a WSIB approved provider prior to the first day of work
- Experience working in a customer service workplace
- Demonstrated ability to work with reduced supervision and collaborate as part of a team to prioritize and complete tasks
- Well-developed interpersonal and relationship-building skills with the ability to establish rapport and communicate effectively with members, staff, and volunteers
- Excellent written communication skills
- Available to work flexible hours including evenings and weekends
- Commitment to diversity, equity, inclusion and building a sense of belonging

What you need to succeed:

- Commitment to the YMCA’s Mission, Vision and Values
- A commitment to uphold strong, safeguarding practices that protect the safety, well-being, inclusion of children and youth
- YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their com

📌 Front Desk Host (Schomberg)
🏢 YMCA of Greater Toronto
📍 Schomberg