Elevate your customer service skills with Leon’s Furniture as a Full time Customer Care Associate in Coldbrook, Nova Scotia. Engage with customers across various communication channels to resolve inquiries and enhance satisfaction.
As a key player in the customer service team, you'll be responsible for efficiently handling inquiries, providing accurate information, and addressing customer concerns professionally. High-volume interactions require strong communication skills and empathy. This role aims to ensure customer loyalty by fostering a positive experience based on quick and effective solutions.
Key Responsibilities:
• Respond promptly to customer inquiries via phone, email, or chat
• Identify and resolve issues with accurate information




• Document interactions in the company’s CRM system
• Collaborate on complex customer issues with teammates
• Adhere to company policies for consistent service delivery
Requirements:
• High school diploma or equivalent
• Experience in a customer service setting
• Strong verbal and written English skills
• Ability to work full-time with shift flexibility
• Basic computer proficiency for CRM use
Become part of Leon’s Furniture and deliver exceptional service while growing your career.

📌 Full-Time Customer Care Associate Coldbrook
🏢 Leon's Furniture
📍 Coldbrook